Engagement Manager, gTech Ads

Google LLC; Cambridge, Atlanta (MA, GA); On-site; USD 140,000 - 204,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Google LLC is seeking an Engagement Manager to deliver an exceptional end-to-end experience for the company’s top Ads clients. You will take accountability for gTech service delivery, product-aligned growth roadmaps, and Sales enablement, acting as a unified partner across technical, media, and product domains with client executives.

You will collaborate with thought leaders and program managers to marshal resources for operational excellence and scalable solutions, ensuring ROI and alignment

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.
• 4 years of experience with web/cloud technologies as well as data infrastructure.
• 3 years of experience in media and customer negotiations bridging from CBOs to product deliverables.
• Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.

Responsibilities

• Act as a trusted technical and media advisor to top Ads leadership, driving client ROI through AI-led product adoption.
• Partner with Sales to assess annual goals, uncover business challenges, and secure senior client buy-in for gTech solutions.
• Design Platinum Services Plans (PSPs) scoping full-suite gTech services, including technical integrations, customer support, and media delivery.
• Direct regional execution teams, Customer Experience, and Media Solutions to ensure seamless service deployment.
• Manage end-to-end go-to-market execution, conduct client debriefs, resolve high-visibility escalations, and proactively improve sentiment.

Skills

Project management

Customer-facing experience

Communication with executives

Negotiation

Translating technical concepts

Education

Bachelor’s degree or equivalent practical experience

Tools

Web/cloud technologies

Job description

corporate_fare Google place Atlanta, GA, USA ; Chicago, IL, USA ; +2 more

info_outline

info_outline X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA.

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in a project management or a customer-facing role.
• 4 years of experience with web/cloud technologies as well as data infrastructure.
• 3 years of experience in media and customer negotiations bridging from CBOs to product deliverables.
• Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.

Preferred qualifications:

• Ability to develop internal and external stakeholder networks navigating Google and the client side to build relationships necessary to deliver against plans and projects.
• Ability to grow in ambiguity, solve complex problems and navigate effectively across a large organization and highly distributed team.
• Excellent communication skills with a proven ability to adapt a narrative to both technical and business audiences, including C-levels audiences.
• Strong technical project management enabling multiple cross-functional teams to deliver against plan.
• Strong skills in negotiation, influence and advocating ideas.

About the job

As an Engagement Manager, you will create an excellent end-to-end experience for Google’s top Ads clients by taking accountability for gTech service delivery, product-aligned growth roadmaps, and Sales enablement. In this role, you serve as a unified partner orchestrating comprehensive offerings, representing the organization to sellers and executive stakeholders, and bridging technical, media, and product domains directly with client Chief Business Officers (CBOs). You will collaborate within a group of thought leaders and program managers addressing complex business tests and marshaling resources to achieve operational excellence.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As an Engagement Manager, you will create an excellent end-to-end experience for Google’s top Ads clients by taking accountability for gTech service delivery, product-aligned growth roadmaps, and Sales enablement. In this role, you serve as a unified partner orchestrating comprehensive offerings, representing the organization to sellers and executive stakeholders, and bridging technical, media, and product domains directly with client Chief Business Officers (CBOs). You will collaborate within a group of thought leaders and program managers addressing complex business tests and marshaling resources to achieve operational excellence.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $140000 - $204000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

• Act as a trusted technical and media advisor to top Ads leadership, driving client ROI through AI-led product adoption.
• Partner with Sales to assess annual goals, uncover business challenges, and secure senior client buy-in for gTech solutions.
• Design Platinum Services Plans (PSPs) scoping full-suite gTech services, including technical integrations, customer support, and media delivery.
• Direct regional execution teams, Customer Experience, and Media Solutions to ensure seamless service deployment.
• Manage end-to-end go-to-market execution, conduct client debriefs, resolve high-visibility escalations, and proactively improve sentiment.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.