Engagement Manager - ESIB
Siemens Mobility
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Benefits offered by this job
Job summary
Siemens Software is seeking an Engagement Manager to lead the definition of Services account strategy, align with delivery teams, and drive revenue against financial goals across account portfolios.
The role requires 10+ years in delivery/sales, strong executive presence, and ability to coordinate with global teams. Travel and hybrid work are expected, with a focus on complex, multi-disciplinary projects in electronics, semiconductors, and industrial machinery contexts.
Qualifications
- 10+ years in delivery and selling roles, including 3–5 years with SISW software (PLM and MOM: Teamcenter, NX, Opcenter, Mendix, Mentor)
- Bachelor’s in Computer Science, Engineering, Math, or related discipline—or equivalent experience.
- Ability to present to senior leadership, lead business discussions, and manage complex stakeholder dynamics with diplomacy.
- Proven success in orchestrating proposals with diverse, global teams and managing multiple priorities.
- High ethical standards aligned with Siemens values; organized, detail-oriented, and driven with a strong sense of urgency.
Responsibilities
- Lead the definition of the Professional Services components of the Account Strategy
- Provide input to the Siemens product roadmaps as needed to support the account portfolio
- Develop and deliver industry content at regional groups and conferences in alignment with account portfolio
- Actively build relationships with the internal and external stakeholders specific to each account
- Contribute to the value planning activities with the Sales Account Manager and teams
- Define the customer engagement model and translate into the Statement of Work
- Prepare and review the detailed Statement of Work documentation and obtain acceptance
- Willing to travel to appropriate work locations as required by SISW or customer pursuit/project
- Support the project management team to engage and contract required resources
Skills
Education
Job description
As part of the Services team, lead the definition of the Services account strategy, facilitating and supporting the successful generation of revenue against financial goals derived through the Services delivery business across account portfolio.Build business relationships with the Siemens DI Software account team, Siemens delivery teams and Customer stakeholders.Contribute and support business planning to accomplish goals of Services.Develop financially quantified Services proposals with moderate complexity for Customers and align with their business needs.
Expand and grow Services revenue in alignment with zone level objectives. Provides direction in Services coverage and capacity resource planning and alignment with the Services delivery teams and Customers, where medium sized teams are needed.
The Engagement Manager position will be reporting to the Electronics, Semiconductor, Industrial Machinery and Battery Business Unit's Engagement Team Presales Manager. Experience in the above-mentioned industries would be a plus for this position, but, not required.
- Lead the definition of the Professional Services components of the Account Strategy
- Provide input to the Siemens product roadmaps as needed to support the account portfolio
- Develop and deliver industry content at regional groups and conferences in alignment with account portfolio
- Actively build relationships with the internal and external stakeholders specific to each account
- Contribute to the value planning activities with the Sales Account Manager, Portfolio Development and PreSales Business Development team
- Use commercial and business acumen to lead the robust review and handover of the desired solution ensuring that the defined project scope can be delivered within time, budget and quality goals
- Identify and engage with other Siemens team members as needed to support opportunity growth
- Determine and obtain concurrence for the customer specific Service engagement model and translate into the Statement of Work, adhering to global standards and legal requirements
- Regularly communicate with various levels of the Siemens and customer teams including executive level messages
- Develop the project scope definition using the Services Delivery Framework and tools
- Thoroughly define the project estimate using the Services Delivery Framework based estimating process
- Identify and convey the initial project risks including their assumptions, mitigations, and dependencies for projects of moderate complexity
- Maximize the resource options and costing model for the project/program (e.g. GDN, Partners, Contractors) in order to achieve efficiency for the customer and commercial viability for Siemens.
- Prepare and review the detailed Statement of Work documentation and obtain Siemens’ and the customers’ acceptance
- Recognize the need for engagement with the Siemens legal, commercial and leadership teams to resolve customer engagement terms
- Bridge the Gap between Sales and Professional Services delivery to meet and manage client expectations
- Work with Services Management to request and assign appropriately skilled and experienced resources to fill key Siemens project positions for Project Management and, if required, Lead Architect for medium engagements, and ensure project onboarding is effectively achieved.
- Support the Project Manager to engage and contract any required offshore/nearshore/partner/systems integrator/contractor resources
- Participate as a committee member on customer committees for each active project and contribute to periodic account reviews such as
- Technical Review Boards (TRBs) and Management Review Boards (MRBs)
- Participate in project status review meetings
- Support the issue escalation process and ensure resolution progress for both project and commercial issues
- Ensure that customer product needs are communicated to Product Management team within the Product Development processes
- Ensure usage of the Siemens framework across account portfolio, ensuring the usage of required templates and tools to drive standardization
- Obtain and share Industry, Business Segment and Portfolio knowledge and best practices
- Develop best practice tools and lessons learned to share with Zone level Engagement Management peers and register in the Services Delivery Framework sharing system
- Provide input into performance reviews for key project contributors
- Contribute feedback to the standard practices and tools teams to ensure continuous improvement
- Achieve assigned Services revenue and bookings targets from existing and new customer accounts
- Ensure that project proposals meet the Siemens financial objectives
- Create an annual plan providing revenue, costs and headcount predictions, contributing these to the Services Annual Operating Planning and Strategy processes.
- Maintain a rolling monthly and quarterly pursuit forecast/pipeline of future revenue and bookings, updating relevant systems accordingly.
- Monitor and report costs against the Engagement Management annual budget
- Develop a rolling forecast of skill set needs for existing and pipeline projects
- Provide peer proposal reviews and feedback
- Support the organizational culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
- Willing and able to travel to appropriate work locations, as required by SISW or specified by the customer pursuit/project
- Willing and available to work the core hours required by SISW or specified by the customer project, respecting local country legislation and company policies.
- Record expenses in an accurate and timely manner
- Uphold the professional integrity of Siemens at all times
- Upholds and enforces Siemens compliance guidelines at all times
- Adhere to all Siemens Health and Safety policies
- Adhere to, and promote all core internal and customer processes relating to the effective undertaking of the role
- Ensure that all communication channels within the business are adhered to.
- Provide input, where appropriate to team meetings.
- Undertake any business administration in line with job activity
- Undertake any other duties required by the company
- Professional Services Expertise
10+ years in delivery and selling roles, including 3–5 years with SISW software (PLM and MOM: Teamcenter, NX, Opcenter, Mendix, Mentor). - Educational Background
Bachelor’s in Computer Science, Engineering, Math, or related discipline—or equivalent experience. - Executive Presence & Communication
Ability to present to senior leadership, lead business discussions, and manage complex stakeholder dynamics with diplomacy. - Collaboration & Global Coordination
Proven success in orchestrating proposals with diverse, global teams and managing multiple priorities. - Integrity & Results Orientation
High ethical standards aligned with Siemens values; organized, detail-oriented, and driven with a strong sense of urgency.
- Experience collaborating with customers in Electronics, Semiconductor, and Industrial Machinery preferred
- Experience in the technical leadership of large software implementation projects
- Proven experience in leading a prescriptive solution deployment based on best practices and OOTB capabilities as opposed to simply meeting customer requirements as stated
The total cash compensation range for this position is$146,700 - $293,400 with 10% of this being comprised of an annual incentive target. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link:https://jobs.sw.siemens.com/benefits/
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is N/A - N/A annually with a target incentive of N/A of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Siemens follows Pay Transparency laws.
Qualified applications with arrest or conviction records will be considered foremployment in accordance with applicable local and state laws.
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