Engagement Manager

dhigroupinc; Field (NM); On-site; USD 90,000 - 130,000; Full time

Job summary

DHI Group, Inc. is seeking an Engagement Manager to own the operational, financial, and delivery success of a portfolio of federal government contracts.

You will act as the primary relationship manager for customers and prime contractors, driving profitability and delivery excellence. You will lead performance reviews, forecast revenue, and coach teams while collaborating with Business Development on capture strategies.

Qualifications

• Bachelor's degree or equivalent experience
• Five or more years managing federal government contracts or programs
• Experience supporting the Department of War, Intelligence Community, or other federal agencies
• Track record managing customer relationships and contract financial performance in government contracting
• Experience managing employee performance, career development, and cross-functional teams

Responsibilities

• Step into your assigned portfolio of federal contracts as the primary point of contact for customers and prime contractor stakeholders, building trusted relationships with program and contract managers
• Get a clear picture of each program's financial health, including budgets, burn rate, EAC, and labor utilization, partnering with Finance to validate invoices and resolve open issues
• Meet with your team through regular one-on-ones to understand performance, career goals, and any employee relations issues that need attention
• Review contract deliverables and program documentation to flag delivery risks early and confirm compliance requirements are on track
• Lead regular program and business reviews with customers, identifying expansion opportunities such as new task orders, contract modifications, or additional labor categories
• Drive gross margin improvement and revenue forecasting across your portfolio, partnering with Finance on monthly business reviews
• Coach and develop your team, owning performance management and retention across assigned programs
• Partner with Business Development and Sales on capture strategies and proposal support to convert organic opportunities into new revenue
• Build the operational processes, resource plans, and lessons-learned practices that keep contract execution running smoothly

Skills

Contract management

Customer relations

Financial performance

Team leadership

Cross-functional teams

Earned value knowledge

Education

Bachelor's degree or equivalent

Tools

Salesforce

Harvest

NetSuite

Deltek

Job description

This Is the Place to Be: Connecting Futures Now! DHI Group, Inc. is the parent company of career marketplaces, Dice and ClearanceJobs . We connect candidates with career advice, resources and ultimately a dream job. At DHI, we've built a workplace where great people do meaningful work. This is the place to be, and we want you here with us.

You Belong Here:

Join a mission-driven company that puts its people first. We're a collaborative, supportive team that lives by our "One Team" value - working together and winning together. Voted as a certified Great Place to Work®, our team members feel their opinions count and are cared for by DHI. 92% of employees say DHI is a Great Place to Work - 35% higher than the average U.S. company. We've built a culture grounded in collaboration, growth, and giving back through volunteering and employee resource groups. Come be part of something worth showing up for!

About the team:

As part of our Point Solutions Group (PSG) team, you'll join ClearanceJobs' engineering services division, delivering specialized engineering and technical support to U.S. Government and prime contractor customers. Our work spans systems engineering, RF and EW engineering, test and evaluation, integration, software, and mission support across the Department of War and the Intelligence Community. You'll partner closely with Business Development, Recruiting, Finance, and Executive Leadership to keep federal contracts performing and growing.

About the role:

As an Engagement Manager, you'll own the operational, financial, and delivery success of a portfolio of federal government contracts, serving as the primary relationship manager for your customers while leading employee performance and driving profitable growth.

Why we're hiring for this role:

This role is a growth engine for PSG: you'll own the health of every customer engagement, from your team's success and contract profitability to delivery excellence and identifying where PSG can expand its footprint across federal programs.

Once hired, you will:

• Step into your assigned portfolio of federal contracts as the primary point of contact for customers and prime contractor stakeholders, building trusted relationships with program and contract managers
• Get a clear picture of each program's financial health, including budgets, burn rate, EAC, and labor utilization, partnering with Finance to validate invoices and resolve open issues
• Meet with your team through regular one-on-ones to understand performance, career goals, and any employee relations issues that need attention
• Review contract deliverables and program documentation to flag delivery risks early and confirm compliance requirements are on track

As you progress in the role, you will:

• Lead regular program and business reviews with customers, identifying expansion opportunities such as new task orders, contract modifications, or additional labor categories
• Drive gross margin improvement and revenue forecasting across your portfolio, partnering with Finance on monthly business reviews
• Coach and develop your team, owning performance management and retention across assigned programs
• Partner with Business Development and Sales on capture strategies and proposal support to convert organic opportunities into new revenue
• Build the operational processes, resource plans, and lessons-learned practices that keep contract execution running smoothly

What you bring to the team :

Required:

• Bachelor's degree or equivalent experience, plus five or more years managing federal government contracts or programs
• Experience supporting the Department of War, Intelligence Community, or other federal agencies
• A track record managing customer relationships and contract financial performance in government contracting
• Experience managing employee performance, career development, and cross-functional teams

Preferred:

• Experience with cost-plus, time and materials, and firm fixed price contracts in DCAA-compliant environments
• Familiarity with CLIN management, purchase orders, contract funding, and period of performance tracking
• Background in earned value or estimate-at-completion analysis and budget forecasting
• Working knowledge of Salesforce and ERP or timekeeping platforms such as Harvest, NetSuite, or Deltek

NOTE: This job description is not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job as of the date this job description was prepared. Management reserves the right to modify this job in order to meet business needs.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Remote (US only) pay range: Base salary/pay plus comm