Engagement Lead, Incident Response Partner Services (Remote)

Ladders; United States; Remote; USD 104,000 - 127,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Vacation and holidays policy

Parental and adoption leave

Professional development opportunities

Employee networks and volunteer work

Vibrant culture and amenities

Job summary

Ladders is seeking an Engagement Lead for Incident Response Partner Services to guide remote incident response engagements through a partner ecosystem. The role blends project coordination, forensic expertise, and executive-level communication to drive actionable outcomes for customers facing complex cyber incidents.

The role involves coaching partners on advanced investigative methods, improving internal processes, and ensuring investigations stay aligned, actionable, and responsive under

Qualifications

• 5-7 years of experience in incident response or information security.
• Proven team leadership in a consulting environment.
• Strong project management skills from conception to delivery.
• Excellent communication skills for high-pressure situations.
• Ability to mentor and train teams on advanced forensic methods.
• Experience with targeted threat investigations like ransomware and BECs.
• Self-motivated with a desire for continuous learning.

Responsibilities

• Oversee incident response engagements delivered through partners.
• Assist in developing and tracking project tasks and client deliverables.
• Ensure alignment between customers and partners on investigation objectives.
• Support partners in communicating forensic findings to executives.
• Coach partners on advanced forensic techniques across multiple platforms.
• Review reports and findings for alignment with standards.
• Plan and facilitate internal process improvement initiatives.

Skills

Incident response

Leadership

Project management

Forensic methods

Executive communication

Mentoring/training

Ransomware investigations

BEC investigations

Job description

For our client, we are seeking a Engagement Lead, Incident Response Partner Services (Remote) to join the team of a leader in the Information Technology space.

This role will lead incident response engagements delivered through a partner ecosystem, ensuring investigations stay aligned, actionable, and responsive under pressure. The position combines project coordination, forensic expertise, and executive-level communication to help drive clear outcomes for customers facing complex cyber incidents. It also includes coaching partners on advanced investigative methods and improving internal processes to strengthen service delivery across the team.

Location: Remote

Compensation: $115,000+ annually

Responsibilities

• Oversee incident response engagements delivered through partners
• Assist in developing and tracking project tasks and client deliverables
• Ensure alignment between customers and partners on investigation objectives
• Support partners in communicating forensic findings to executives
• Coach partners on advanced forensic techniques across multiple platforms
• Review reports and findings for alignment with standards
• Plan and facilitate internal process improvement initiatives

Qualifications

• 5-7 years of experience in incident response or information security
• Proven team leadership in a consulting environment
• Strong project management skills from conception to delivery
• Excellent communication skills for high-pressure situations
• Ability to mentor and train teams on advanced forensic methods
• Experience with targeted threat investigations like ransomware and BECs
• Self-motivated with a desire for continuous learning

Benefits

• Market leader in compensation and equity awards
• Comprehensive wellness programs for physical and mental health
• Competitive vacation and holiday policies
• Paid parental and adoption leave
• Professional development opportunities for all employees
• Employee Networks and volunteer opportunities
• Vibrant office culture with world-class amenities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.