Engagement Director

Priority Dispatch Corp.; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Vitality Living in Dallas, TX is seeking an Engagement Director to develop and promote engaging on- and off-site resident programming aligned with Vivid Life objectives. You will nurture meaningful connections with residents, families, and the community while leading a team of engagement professionals.

You will organize calendars, leverage technology to boost participation, supervise staff, and coordinate with Culinary Services, Sales, and Memory Care to deliver vibrant programming that supports

Qualifications

• At least 2 years of experience working with older adults in an engagement role.
• Knowledge of aging and domains of wellness for older adults.
• Ability to facilitate dignified, purposeful, and individualized programming to meet the needs of residents, family, and team members.
• Desire to work with older adults and their families.

Responsibilities

• Facilitate engagement programs that promote a vibrant lifestyle while modeling appropriate and successful engagement of residents for community staff.
• Develop and follow monthly engagement calendars and daily engagement schedules that meet or exceed Vitality standards and that speak to residents’ preferences, experiences, and interests as detailed in life journals.
• Ensure calendars of events are posted prominently in the community for residents and visitors.
• Effectively leverage technology to enhance engagement for residents and as a tool for team members to effectively engage residents.
• Lead planning for special events, parties, and larger events for the entire community, including Memory Care in conjunction with other team members.
• Participate in Vital Connections process and meetings with new residents and their family members.
• Ensure the completion of resident life journals.
• Identify residents who are at risk for isolation, develop specific plans to enhance connections for those individuals, maximize resident engagement participation, and assist with escorting residents to activities or events as needed.
• Directly supervise the performance of Engagement Coordinator(s) and/or Transportation staff as well as indirectly supervise Wellness team members with respect to engagement assignments and duties.
• Participate in the Leader on Duty rotation to include team member supervision, conducting tours, problem-solving, community walk-through, etc.
• Set up, organize, and communicate programming that other team members can facilitate throughout the day and during the absence of the Engagement Director (weekends, evenings, PTO, etc.).
• Establish and maintain quarterly event planning session with Culinary Services, Sales, and Memory Care leaders; maintain necessary communication amongst leaders to ensure successful events for residents, families, and the community at large.
• Organize and maintain appropriate supplies for resident engagement in line with departmental budget as well as tracks expenses on community spend down.
• Coordinate outings, special events, and partnerships with the community at large to enhance overall engagement experience for residents.
• Communicate observations of resident changes or concerns with Wellness team in a timely manner.
• Develop strong relationships with family members of residents.
• Develop relationships with volunteer programs, cultural, artistic, intergenerational, and other groups within the community at large that can provide resources to enhance engagement program.
• Perform other duties as assigned.

Skills

Engagement

Older adults

Program development

Staff supervision

Job description

About UsVitality Living is a premier provider of active adult, independent living, assisted living, and memory care. At Vitality, our mission is to create vibrant communities where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging. It’s important to us that our team members are proud to work here. We are looking for experienced leaders with a proven track record of success who can make our mission come to life. Keeping focus on our core values, we strive each day to ensure that our residents remain connected and purposeful.Why Work for Vitality?We are committed to every team member living out our values:We are present, We see & hear, We do the right thing, We create solutions, We celebrate life, and We are better every dayWe are growing!As we grow, you can grow with us!We embrace innovationTechnology to make your life easierBenefits for you and your familyMedical, Dental, VisionTeladocFinancial assistancePaid Time OffThe RoleThe Engagement Director develops and promotes purposeful and engaging on- and off-site resident programming that supports the Vivid Life objectives of vibrant body, vibrant brain, and vibrant connections and promotes meaningful connections with residents, families and the community at large.RESPONSIBILITIES:Facilitate engagement programs that promote a vibrant lifestyle while modeling appropriate and successful engagement of residents for community staff.Develop and follow monthly engagement calendars and daily engagement schedules that meet or exceed Vitality standards and that speak to residents’ preferences, experiences, and interests as detailed in life journals. Ensure calendars of events are posted prominently in the community for residents and visitors.Effectively leverage technology to enhance engagement for residents and as a tool for team members to effectively engage residents.Lead planning for special events, parties, and larger events for the entire community, including Memory Care in conjunction with other team members.Participate in Vital Connections process and meetings with new residents and their family members.•Ensure the completion of resident life journals.Identify residents who are at risk for isolation, develop specific plans to enhance connections for those individuals, maximize resident engagement participation, and assist with escorting residents to activities or events as needed.Directly supervise the performance of Engagement Coordinator(s) and/or Transportation staff as well as indirectly supervise Wellness team members with respect to engagement assignments and duties.Participate in the Leader on Duty rotation to include team member supervision, conducting tours, problem-solving, community walk-through, etc.Set up, organize, and communicate programming that other team members can facilitate throughout the day and during the absence of the Engagement Director (weekends, evenings, PTO, etc.).Establish and maintain quarterly event planning session with Culinary Services, Sales, and Memory Care leaders; maintain necessary communication amongst leaders to ensure successful events for residents, families, and the community at large.Organize and maintain appropriate supplies for resident engagement in line with departmental budget as well as tracks expenses on community spend down.Coordinate outings, special events, and partnerships with the community at large to enhance overall engagement experience for residents.Communicate observations of resident changes or concerns with Wellness team in a timely manner.Develop strong relationships with family members of residents.Develop relationships with volunteer programs, cultural, artistic, intergenerational, and other groups within the community at large that can provide resources to enhance engagement program.Perform other duties as assigned.SKILLS and QUALIFICATIONS:At least 2 years of experience working with older adults in an engagement role.Knowledge of aging and domains of wellness for older adults and ability to apply knowledge to development of engagement programming.Ability to facilitate dignified, purposeful, and individualized programming to meet the needs of residents, family, and team members.Desire to work with older adults and their families.Projects a positive and professional image at all times.PHYSICAL REQUIREMENTS:Physical Demands include: Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Stooping, Kneeling, Crouching, Vision Acuity, Color Vision, Talking, Hearing, Tasting, and Smelling.The weight determined to be appropriate for an Engagement Director to lift with or without reasonable accommodations is up to 25 lbs.EXPOSURE RISK CLASSIFICATION:May perform unplanned tasks involving exposure to blood, bodily fluids, or tissue which may contain AIDS, HIV, and Hepatitis A, B, and C viruses.