Engagement Coordinator

Harris County ESD 11; Spring (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Harris County Emergency Services District 11 is seeking an Engagement Coordinator to coordinate community outreach, education and public relations initiatives. You will organize events, manage staffing and logistics, develop outreach materials and serve as a liaison for community partners and organizations.

You will collaborate with the PIO, HR and operations to support engagement efforts, track outcomes and assist with planning.

Qualifications

• Associate degree or higher with 3 years of related experience; education may substitute for experience.
• EMT program completion and Texas certification preferred.
• Valid Texas Driver’s License required.
• AHA CPR instructor certification required.
• Strong written and verbal communication for diverse audiences.
• Highly organized with ability to manage conflicting priorities and deadlines.
• Proven ability to handle multiple tasks in a fast-paced environment.
• Sound judgment, critical thinking and timely decision making.
• Proficient in Excel, Word and PowerPoint; produce professional materials.
• Must not be excluded by the OIG from federally funded programs.

Responsibilities

• Coordinate and support community outreach, education and PR initiatives.
• Plan and staff community events, manage logistics, and coordinate with departments.
• Develop outreach materials and serve as liaison with community partners.
• Partner with PIO to promote initiatives through social media and communications.
• Create newsletters, calendars, flyers, graphics and other event materials.
• Coordinate recruitment outreach with HR, EMT schools and career fairs.
• Track participation, expenses and outcomes to inform future planning.
• Maintain outreach budgets and records for events and projects.
• Manage supplies, inventory and reorders of outreach materials.
• Coordinate and support advocacy campaigns and policy initiatives.
• Maintain ongoing communication with PIO and district staff regarding events and status.

Education

Associate degree in business management or related field

American Heart Association Healthcare Provider CPR instructor certification

Maintains current Texas Driver’s License

OIG exclusions check

EMT Basic/Intermediate/Paramedic program (preferred)

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Description

POSITION SUMMARY:

The Engagement Coordinator coordinates and supports community outreach, education and public relations initiatives for HCESD 11. This role organizes community events and programs, coordinates staffing and event logistics, develops outreach materials, and serves as a point of contact for community partners and organizations. The Engagement Coordinator works closely with the PIO, HR, Operations, Clinical, and other departments to support effective community engagement and tracks participation and outcomes to assist with future planning.

ESSENTIAL FUNCTIONS:

• Receives and evaluates community engagement and public relations requests; determines the appropriate level of District participation and approach based on community needs, operational considerations, available resources, and organizational priorities; and coordinates approved activities through completion.
• Coordinates staffing and operational support for community events with appropriate departments to ensure personnel and resources are available.
• Plans and facilitates District-sponsored community events and programs, including educational, recognition, recruitment, and outreach activities.
• Serves as a certified AHA CPR instructor and coordinates community CPR courses, including scheduling, instruction, participant communication, and completion documentation.
• Coordinates event logistics from initial request through completion, including scheduling, vendors, materials, staffing, setup, communication, and follow-up.
• Serves as a point of contact for community organizations, schools, healthcare partners, outside agencies, and other stakeholders and responds to community inquiries and requests.
• Partners with the PIO to coordinate promotion of community initiatives and provides event photos, information, and content for social media and other communications.
• Creates community communications and promotional materials, including newsletters, calendars, flyers, graphics, and other event materials.
• Coordinates recruitment outreach with HR, including engagement with EMT schools, career fairs, and community partners.
• Tracks community engagement activities, participation, expenses, program outcomes, and other relevant metrics to evaluate event impact and support future planning.
• Supports outreach-related budgets and maintains event, project, and financial records as needed.
• Maintains outreach supplies and promotional materials and coordinates inventory and reorders.
• Coordinates and supports advocacy campaigns, public policy initiatives, and other assigned community engagement projects.
• Maintains regular communication with the PIO and appropriate District personnel regarding upcoming events, project status, outcomes, and follow-up needs. Communicates resource needs and recommendations when appropriate.
• Other duties as assigned.

QUALIFICATIONS:

• Associate degree in business management or a related field and three (3) years of related experience required. Years of Experience considered in lieu of education.
• Completion of a EMT Basic/Intermediate/Paramedic program and acceptance for certification in the State of Texas and maintaining certification, preferred.
• Maintain current Valid Texas Driver’s License
• American Heart Association Healthcare Provider CPR instructor certification
• Exceptional written and verbal communication skills, with the ability to present information clearly and professionally to diverse audiences
• Highly effective organizational skills with the ability to prioritize competing demands and maintain accuracy under deadlines
• Proven ability to manage multiple concurrent tasks and deliver high-quality work in a fast-paced environment
• Demonstrated ability to exercise sound judgment, think critically, and make timely, well-informed decisions
• Intermediate proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to produce clear, professional materials.
• Must not have been excluded by the OIG to participate in federally funded healthcare programs.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Ability to use hands and fingers to operate a computer, mobile devices, and other standard equipment.
• Ability to remain in a stationary position for extended periods while performing work or participating in meetings.
• Ability to move about the workplace and various environments as needed.
• Ability to frequently stand, walk, bend, and reach.
• Ability to lift up to 25 pounds.

WORKING CONDITIONS:

Office and occasional off-site functions. Essential functions are regularly performed without exposure to adverse environmental conditions; performance of functions in the field may require exposure to adverse environmental conditions.

HCESD11 is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, HCESD11 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Furthermore, HCESD11 has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and HCESD11 reserves the right to change this position description and/or assign tasks for the employee to perform, as HCESD11 may deem appropriate.