Engagement & Communications Specialist

Star Club Corp; San Antonio (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Training in professional communication

Supportive and collaborative team

Professional development and career-pp

Job summary

Star Club Corp is seeking a personable Communications Agent to deliver company information, respond to inquiries, and support communication initiatives. The role suits someone who enjoys interacting with people and presenting information clearly.

The position emphasizes professional, customer-focused communication and collaboration with team members to ensure messaging is accurate and consistent across channels. Opportunities for training and growth exist.

Qualifications

• Strong verbal and written communication skills are essential.
• Excellent interpersonal and active listening abilities.
• Professional, approachable, and customer-focused attitude.
• Good organizational skills and attention to detail.
• Ability to explain information clearly and adapt to different audiences.
• Willingness to learn company procedures and communication standards.
• Previous communications or customer service experience is beneficial but not required.

Responsibilities

• Communicate accurate information about company services, products, and promotional activities.
• Respond to general inquiries and direct complex requests to the appropriate team member.
• Support customer-facing communication initiatives and outreach activities.
• Assist with preparing informational materials, presentations, and approved messaging.
• Maintain professional and consistent communication when interacting with customers and colleagues.
• Help coordinate communication tasks related to promotional campaigns and company events.
• Record relevant inquiries, feedback, and follow-up requirements.
• Collaborate with team members to ensure information is clear, accurate, and consistent.
• Assist with distributing approved communications and informational resources.
• Participate in training to strengthen communication and customer engagement skills.

Skills

Verbal and written communication

Interpersonal and active listening

Professional demeanor

Organizational skills

Explain information clearly

Willingness to learn procedures

Customer service experience (benefit)

Job description

Star Club Corp is seeking a personable Communications Agent to deliver company information, respond to inquiries, and support communication initiatives. The role suits someone who enjoys interacting with people and presenting information clearly.

The position emphasizes professional, customer-focused communication and collaboration with team members to ensure messaging is accurate and consistent across channels. Opportunities for training and growth exist.