Communications & Outreach Specialist

Alphabe Insight Inc; Florida; On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Leadership development

Growth opportunities

Collaborative team

Promotional training

Job summary

Entertainment Travel Associates is seeking a Communications Agent to share company information, handle inquiries, and support customer-facing communications. You will communicate about services, respond to inquiries, and help with events and promotions.

The role offers paid training, a collaborative environment, and opportunities for career growth with a competitive salary. You’ll work with a dedicated team to deliver clear, consistent messaging across channels.

Qualifications

• Clear, professional, and approachable communication style.
• Strong verbal and interpersonal communication abilities.
• Organized, detail-oriented, with good prioritization.
• Able to speak with customers and diverse audiences.
• Experience in communications or customer service is helpful but not required.

Responsibilities

• Communicate information about company services, products, and promotions.
• Respond to general inquiries and direct specialized questions accordingly.
• Support promotional outreach and customer engagement activities.
• Prepare informational materials for events and public-facing initiatives.
• Deliver consistent and accurate messaging during customer interactions.
• Coordinate communication activities and schedules.
• Gather customer questions and feedback to identify common needs.
• Share updates with team members.

Skills

Verbal communication

Interpersonal skills

Attention to detail

Team collaboration

Customer service experience

Education

High school diploma

Job description

Entertainment Travel Associates is seeking a Communications Agent to share company information, handle inquiries, and support customer-facing communications. You will communicate about services, respond to inquiries, and help with events and promotions.

The role offers paid training, a collaborative environment, and opportunities for career growth with a competitive salary. You’ll work with a dedicated team to deliver clear, consistent messaging across channels.