Engagement & Communications Manager, Events & Experience

Unsubscribed; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement benefits

Job summary

American Eagle Outfitters in Pittsburgh seeks a Manager to lead Corporate Communications, Events & Experience, shaping a cohesive internal strategy and memorable company events. You will partner with HR to align communications with EVP and business priorities, driving engagement and culture across the organization.

The role requires senior leadership, strong writing and multimedia content skills, and the ability to manage end-to-end events while collaborating with cross-functional teams.

Qualifications

• 7+ years experience in a fast-paced corporate environment within internal communications or marketing; experience in event production, PR, and/or content creation
• Degree in communications, marketing, journalism, English or a related field
• Proven leadership in managing large-scale events, employee/customer engagement, and leading communication strategy
• Demonstrated experience as a people leader – developing team members through coaching, feedback, and performance management
• Experience working within internal communications platforms and enterprise-wide intranet systems
• Excellent verbal and written communication skills; ability to write accurate, compelling and impactful copy and editorial
• Superior attention to detail and highly organized
• Strong ability to communicate with clarity and effectiveness for a variety of communication channels
• Adept at problem-solving and thinking quickly in a fast-paced environment
• Comfortable with ambiguity and understands the need to pivot quickly and multi-task to support the evolving needs of the business and associate community
• Excellent interpersonal skills, outgoing and at ease engaging with stakeholders
• Dynamic, self-starter who can lead a project from start to finish
• Highly creative, innovative and ‘out of the box’ thinker
• Enjoys teamwork and going the extra mile, with a positive attitude
• Openness to learn from feedback and adjust as necessary
• Proficient in Google Workspace, design/editing software and social media platforms
• Video editing skills a plus
• Some travel and work outside of normal business hours

Responsibilities

• Culture Keeper: Design and execute a culture and engagement strategy and calendar - including associate recognition and appreciation, company business meetings, AEO community events, national/international observances, etc.
• Engaging Events: Produce and facilitate engaging company events and meetings that are on-brand and on budget.
• Internal Storytelling: Develop and execute a strategic internal communications strategy to keep associates informed, inspired, aligned with company goals and connected to AEO’s Better Together culture.
• Content Creation: Create and produce engaging multimedia content for use on internal channels with a goal to capture attention quickly and effectively through visuals, video sound/music and concise messaging.
• Associate Experience: Partner with HR and Talent Management to enhance the associate experience from day one, to onboarding events, to major career milestones.
• Recognition & Appreciation: In collaboration with Talent Management, lead AEO’s corporate recognition experience through quarterly events and milestone recognitions.
• Project Management, Coaching & Influence: Manage multiple projects and provide direction, coaching and support for the Coordinator - Corporate Communications

Skills

Internal communications

Event production

Content creation

Copywriting

Stakeholder management

Leadership

Project management

Creativity

Feedback & learning

Education

Degree in communications, marketing, journalism, English

Tools

Google Workspace

Design/editing software

Social media platforms

Video editing

Job description

American Eagle Outfitters in Pittsburgh seeks a Manager to lead Corporate Communications, Events & Experience, shaping a cohesive internal strategy and memorable company events. You will partner with HR to align communications with EVP and business priorities, driving engagement and culture across the organization.

The role requires senior leadership, strong writing and multimedia content skills, and the ability to manage end-to-end events while collaborating with cross-functional teams.