Engagement Coach

The National Center for Urban Solutions - NCUS; Toledo (OH); On-site; USD 40,000 - 54,000; Full time

Job summary

The National Center for Urban Solutions - NCUS is seeking a dedicated Scholar Engagement Coach/Case Manager to support scholars and families in Toledo, Ohio. You will conduct home visits, connect families to community resources, monitor attendance, and help scholars meet school expectations, both on and off campus.

You will collaborate with teachers and staff to coordinate testing accommodations, organize engaging activities, and plan summer recruitment to expand enrollment while fostering a

Qualifications

• High school diploma requirements.
• Proven experience working with scholars and families from diverse backgrounds.
• Strong interpersonal and communication skills to establish trusting relationships.
• Knowledge of community resources and services available to support scholars.
• Familiarity with attendance tracking systems and procedures.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Result Driven
• Flexible (Ability to Pivot)
• License and reliable transportation
• Flexible Schedule (weekends/ late days)
• Excellent organizational and time-management skills.
• Cultural sensitivity and the ability to adapt strategies to meet unique needs.

Responsibilities

• Complete Home Visits to establish relationships with scholars and families.
• Connect scholars and families to community resources and services.
• Monitor attendance and address attendance issues.
• Assist scholars with meeting school expectations and provide interventions.
• Coordinate testing accommodations and behavioral support.
• Complete attendance letters and file truancy reports.
• Develop and implement activities for on- and off-campus events.
• Plan and execute summer recruitment activities for enrollment.

Skills

Interpersonal communication

Community resources knowledge

Attendance tracking

Organizational skills

Time management

Cultural sensitivity

Education

High school diploma

Job description

Description

Job Summary:

We are seeking a passionate and dedicated person to join our team as a Scholar Engagement Coach/Case Manager. In this role, you will be responsible for providing comprehensive support to scholars and their families, ensuring their academic success and overall well‑being. Your primary duties will include completing home visits, connecting scholars and families to community resources, case noting, monitoring school attendance, assisting scholars with meeting school expectations, and organizing various activities on and off campus.

Responsibilities

• Complete Home Visits: Conduct regular home visits to establish strong relationships with scholars and their families. This includes assessing their needs, providing guidance, and offering support.
• Connect Scholars and Families to Community Resources: Identify and connect scholars and their families to relevant community resources and services that can assist them in areas such as healthcare, counseling, housing, and financial aid.
• Monitor School Attendance: Maintain accurate attendance records and track scholar attendance patterns. Address any attendance issues promptly and work with scholars and their families to ensure consistent school attendance.
• Assist Scholars with Meeting School Expectations: Guide and support scholars in understanding and meeting school expectations, including academic performance, behavior, and adherence to school policies. Provide necessary interventions and resources to help them succeed.
• Coordinate Testing and Behavioral Support: Collaborate with teachers and school staff to coordinate testing accommodations for scholars with special needs. Provide behavioral support as needed to address behavioral challenges and promote positive student engagement.
• Complete Attendance Letters and File Truancy Reports: Prepare attendance letters and file truancy reports in accordance with school policies and procedures. Keep accurate documentation of all actions related to attendance.
• Develop Engaging Activities: Assist in developing and implementing activities that engage scholars in both on and off-campus events. These activities should promote social interaction, personal growth, and academic enrichment.
• Summer Recruitment Planning and Execution: Collaborate with the recruitment team to plan and execute activities for summer enrollment. This will include door-to-door canvassing and weekend events to engage potential scholars and their families.

Requirements

Qualifications and Skills:

• High school diploma requirements
• Proven experience working with scholars and families from diverse backgrounds.
• Strong interpersonal and communication skills to establish trusting relationships.
• Knowledge of community resources and services available to support scholars.
• Familiarity with attendance tracking systems and procedures.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Result Driven
• Flexible (Ability to Pivot)
• License and reliable transportation
• Flexible Schedule (weekends/ late days)
• Excellent organizational and time-management skills.
• Cultural sensitivity and the ability to adapt strategies to meet unique needs.

If you are passionate about making a positive impact on scholars' lives, fostering academic success, and empowering families, we invite you to apply for this position. Join our team and help create a supportive and inclusive educational environment where every scholar can thrive.