CAVA - Engagement Coach

California Virtual Academies; Simi Valley (CA); Remote; USD 26,000 - 38,000; Full time

Job summary

The California Virtual Academies seeks an Engagement Coach to support student success through targeted outreach, onboarding, and ongoing encouragement for engagement and achievement. You will collaborate with students, families, teachers, staff and administrators to identify barriers, connect students with resources, and monitor progress in a data-informed way.

This virtual, California-based role requires 8:00am-5:00pm hours, no other jobs during those times, $23.25 hourly, full-time benefits

Qualifications

• Must reside in the state of California.
• Prior experience working with at-risk youth.
• Strong organizational and time management skills.
• Detail oriented.
• Able to balance and complete multiple projects accurately and on time.
• Proficient with Microsoft Excel, Word, Outlook, and Google Suite.
• Strong interpersonal and communication skills with both students and adults.
• Self-directed but comfortable working as part of a team.
• Ability to travel to events, as assigned.

Responsibilities

• Support the onboarding of new students and families to promote successful transition into the school community and increase engagement with the educational program.
• Host summer or winter engagement sessions as needed to welcome and support incoming families.
• Provide email outreach to assigned onboarding students.
• Complete and log Welcome contacts with new families as assigned.
• Host live orientation and Q&A sessions as required.
• Assist learning coaches and students by answering questions, troubleshooting barriers, and providing additional or individualized support to ensure students can access instruction, participate consistently, and successfully engage with school.
• Under the direction of the Lead Engagement Coach, coordinate student support with other members of the Compass Team, teachers, staff, and administrators to implement all aspects of the Compass support program.
• Support assigned student caseloads by monitoring engagement, identifying needs, providing targeted support, and connecting students and families with appropriate resources.
• Hold required student conferences and support sessions to monitor progress, promote engagement, address barriers, and support academic success.
• Develop email and newsletter resources to keep students and families informed of classroom activities and learning goals.
• Provide social-emotional learning resources to students and families, as required, and as needed.
• Host weekly Continuing Care sessions to provide opportunities for peer engagement, additional support, and Q & A.
• Create and maintain resources for students.
• Maintain detailed documentation on support provided to and communication with each student/family.
• Communicate consistently with teachers and administrators to coordinate support for students.
• Use engagement, attendance, academic, and participation data to identify student needs, guide supports, monitor progress, and adjust interventions.
• Attend meetings, conferences, and trainings that support implementation of student engagement strategies, program goals, identified student needs, and responsibilities aligned with the purpose of the position.
• Support the coordination and administration of assessments, including make-up testing, to promote student participation and support improved student outcomes.
• Participate in school activities and initiatives that support student engagement, family connection, academic success, and program goals.
• Perform other program-related duties, as assigned, that are consistent with the funding source, the approved program plan, and the allowable and intended uses of funds for the position.
• This position is funded through grant funds and is contingent upon the continued availability of those funds. The position supports the implementation of supplemental programs and services aligned with approved plans, identified student needs, and goals designed to increase student engagement, participation and academic achievement.

Skills

Organizational skills

Time management

Detail-oriented

Multitasking

Microsoft Excel

Microsoft Word

Outlook

Google Suite

Interpersonal communication

Team collaboration

Travel willingness

Experience with at-risk youth

Education

Bachelor's degree or equivalent work experience

Job description

Application Deadline: Thursday, November 19th, 2026 at 4:00pm

ABOUT THE CALIFORNIA VIRTUAL ACADEMIES AND THE ENGAGEMENT COACH POSITION:

The California Virtual Academies (a network of 9 public charter schools) delivers online/virtual home based instruction to students in grades TK-12 in California. We use K12, inc. as our curriculum provider for the basis of instruction and teachers provide live instruction via the Engageli platform. While our schools do offer some scheduling flexibility, students are still required to log into the online school daily, complete coursework, and attend instructional sessions.

The Engagement Coach supports student success through targeted outreach, onboarding, and ongoing support to increase student engagement, participation, and academic achievement. This position collaborates with students, families, teachers, staff, and administrators to identify barriers, connect students with resources, and support successful participation in the educational program. Through data-informed support, family communication, progress monitoring, and engagement strategies, the Engagement Coach helps improve student outcomes and strengthen connections within the school community.

HOURS AND SALARY INFORMATION:

Monday-Friday work hours between 8:00am-5:00pm. You are not allowed to have another job during these contracted hours.

Hourly Rate: $23.25

We do participate in CalPERS. Please contact your CalPERS counselor about how employment with California Virtual Academies may affect your personal PERS account. Only full time employees are offered health, dental, and vision benefits. Benefits information is only given out upon offer. We do provide training for all programs and we have a great staff to serve as your support system.

Job Description

Job Title: Engagement Coach

Reports To: Assistant Director, Engagement and Community & Lead Engagement Coach

FLSA Status: Non-Exempt

Department: Compass

Overview:

The Engagement Coach supports student success by providing targeted outreach, onboarding, and ongoing support designed to increase student engagement, participation, and academic achievement. This position collaborates with students, families, teachers, staff, and administrators to identify barriers, connect students with resources, and support successful participation in the educational program. Through data-informed support, family communication, progress monitoring, and engagement strategies, the Engagement Coach helps improve student outcomes and strengthen connections within the school community.

Essential Duties and Responsibilities:

• Support the onboarding of new students and families to promote successful transition into the school community and increase engagement with the educational program:
• Host summer or winter engagement sessions as needed to welcome and support incoming families.
• Provide email outreach to assigned onboarding students.
• Complete and log Welcome contacts with new families as assigned.
• Host live orientation and Q&A sessions as required.
• Assist learning coaches and students by answering questions, troubleshooting barriers, and providing additional or individualized support to ensure students can access instruction, participate consistently, and successfully engage with school.
• Under the direction of the Lead Engagement Coach, coordinate student support with other members of the Compass Team, teachers, staff, and administrators to implement all aspects of the Compass support program.
• Support assigned student caseloads by monitoring engagement, identifying needs, providing targeted support, and connecting students and families with appropriate resources.
• Hold required student conferences and support sessions to monitor progress, promote engagement, address barriers, and support academic success.
• Develop email and newsletter resources to keep students and families informed of classroom activities and learning goals.
• Provide social-emotional learning resources to students and families, as required, and as needed.
• Host weekly Continuing Care sessions to provide opportunities for peer engagement, additional support, and Q & A.
• Create and maintain resources for students.
• Maintain detailed documentation on support provided to and communication with each student/family.
• Communicate consistently with teachers and administrators to coordinate support for students.
• Use engagement, attendance, academic, and participation data to identify student needs, guide supports, monitor progress, and adjust interventions.
• Attend meetings, conferences, and trainings that support implementation of student engagement strategies, program goals, identified student needs, and responsibilities aligned with the purpose of the position.
• Support the coordination and administration of assessments, including make-up testing, to promote student participation and support improved student outcomes.
• Participate in school activities and initiatives that support student engagement, family connection, academic success, and program goals.
• Perform other program-related duties, as assigned, that are consistent with the funding source, the approved program plan, and the allowable and intended uses of funds for the position.
• This position is funded through grant funds and is contingent upon the continued availability of those funds. The position supports the implementation of supplemental programs and services aligned with approved plans, identified student needs, and goals designed to increase student engagement, participation and academic achievement.

Requirements/Experience:

• Must reside in the state of California.
• Prior experience working with at-risk youth.
• Strong organizational and time management skills.
• Detail oriented.
• Able to balance and complete multiple projects accurately and on time.
• Proficient with Microsoft Excel, Word, Outlook, and Google Suite.
• Strong interpersonal and communication skills with both students and adults.
• Self-directed but comfortable working as part of a team.
• Ability to travel to events, as assigned.

Certificates and Licenses:

• Bachelor’s degree desired or relevant work experience.

Accepts criticism and feedback; Adapts to changes in the work environment; Changes approach or method to best fit the situation; Manages competing demands; Inspires the trust of others; Keeps commitments; Treats people with respect; Upholds organizational values; Works with integrity and ethically.

Communications:

Exhibits good listening and comprehension; Expresses ideas and thoughts in written form; Expresses ideas and thoughts verbally; Keeps others adequately informed; Selects and uses appropriate communication methods.

Commits:

Commits to doing the best job possible; Follows instructions, responds to management direction; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Takes responsibility for own actions.

Job Knowledge:

Competent in required job skills and knowledge; Displays understanding of how job relates to others; Exhibits ability to learn and apply new skills; Keeps abreast of current developments.

Planning & Organization:

Integrates changes smoothly; Plans for additional resources; Prioritizes and plans work activities; Sets goals and objectives; Uses time efficiently; Works in an organized manner.

Quality:

Applies feedback to improve performance; Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Use of Technology:

Adapts to new technologies; Demonstrates required skills; Keeps technical skills up to date; Troubleshoots technological problems; Uses technology to increase productivity.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite; and experience using a student information system and/or other types of database software. Experience moderating web meetings for small and large groups.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A flexible schedule is required.

This position is a virtual position working from a home office. Must have ability to travel throughout the school year within and between assigned geographic areas to support students, attend regularly scheduled meetings, proctor state exams and participate in school activities and orientations.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 15 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Restrictions on Time Off:

Professional Development: No days off during assigned professional development days.

Launch:No more than two days off per calendar week during fall and spring launch (August; January/February).

Testing: No more than two consecutive days off during weeks of make-up testing (mid-May to the end of the school year).

End of Year:Dates between June 10thand June 15thare approved based on completion of end-of-year tasks.

Use of sick time under the California Healthy Workplaces, Healthy Families Act of 2014 may be approved during the above restricted dates

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.