Engage Life Director

Atria Senior Living; San Jose, Northern (CA, KY); On-site; USD 60,000 - 85,000; Full time

Job summary

Atria Senior Living in San Jose, CA, is seeking an engaged leader to oversee the Engage Life program, coordinating residents' activities and partnerships. You will supervise instructors, volunteers, and drivers, and ensure ARD surveys, monthly calendars, and move-ins run smoothly.

The role focuses on creating meaningful programs, driving resident participation, and collaborating with sales and PR teams to promote a vibrant community atmosphere.

Qualifications

• Bachelor's degree from a four-year college or university with 1–2 years related experience.
• Clear and effective verbal communication under stressful conditions.
• Strong performance management and documentation skills.
• Ability to exercise independent judgment to meet community goals.
• Ability to operate standard office equipment and basic tech (iPad/Tablet, Word, internet, email, social media).
• Position may require driving responsibilities; must possess a valid driver’s license.

Responsibilities

• Develops and implements programs of interest to residents to enhance their lives and exceed activity expectations.
• Manages and supervises the Engage Life Program Instructors (ELPI), volunteers, and drivers (where applicable).
• Manages the ARD tool, including Learn.Do.Try surveys, monthly event calendar, and move-in actions for Engage Life.
• Researches, evaluates, approves, develops and modifies community events and programs per resident interests and 8 Dimensions of Engagement.
• Prepares and publishes an engaging monthly program calendar by the 1st of each month.
• Manages all aspects of the Engage Life program.
• Engages and motivates residents to drive participation.
• Contributes to community growth by participating in sales activities and local PR stories.
• Manages departmental needs and budgets.
• Recruits, schedules, and supervises program leaders, entertainers, volunteers, and vendors.
• Supervises Active Aging and Transportation staff, including hiring and performance actions as per policy.
• Serves as manager-on-duty regularly.
• Determines community transportation operations and external event scheduling.
• May drive company vehicle if required by the community.
• Recruits and trains volunteers as applicable.
• May perform other duties as needed.

Skills

Clear communication

Performance management

Independent judgment

Driver's license

Education

Bachelor's degree

Job description

Responsibilities

Develops and implements programs of interest and meaning to our residents in order to enhance their lives and exceed their active aging lifestyle expectations. Manages and supervises the Engage Life Program Instructors (ELPI), volunteers, and drivers (where applicable).

• Manages the Atria Resident Discovery tool (ARD), including completing Learn.Do.Try. (LDT) surveys, monthly event calendar, and all move in actions related to Engage Life for all residents.
• Researches, evaluates, approves, develops and modifies community events and programs, according to resident interests and "8 Dimensions of Engagement".
• Prepares and publishes an engaging and creative monthly program calendar which incorporates the communities' events and programs by the 1st of every month (ex. December calendar due Nov 1).
• Manages all aspects of the Engage Life program.
• Engages and motivates residents resulting in program participation.
• Contributes to community growth by participating in sales activities.
• Engages in community public relations including collaboration with corporate public relations and preparation of local positive publicity stories.
• Manages departmental needs and goals within department budgets.
• Recruits, researches, and approves schedules and supervises programs leaders, general contractor entertainers, volunteers, religious professionals and vendors.
• Responsibly manages and supervises all Active Aging and Transportation personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.
• Serves as the community's "manager-on-duty" on a regular basis.
• Determine and manage community resident transportation operation, including scheduling of outside events and similar operational decisions.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• Recruits, approves, trains and manages volunteers where applicable.
• May perform other duties as needed and/or assigned.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; one to two years related experience and/or training.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
• Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community.
• Able to operate standard office equipment.
• Ability to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver's license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.