Energy Service & Delivery Technician

Insight FS; Town of Antigo (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) & Employer Match

HSA & Employer Contributions

Life Insurance

Disability

Identity Protection

Job summary

Insight FS in Antigo, Wisconsin seeks an Energy Service & Delivery Technician. You will deliver energy products, set tanks, service equipment, and perform safety checks. You’ll communicate with customers to ensure satisfaction and complete training to stay current with product changes.

The role requires a valid driver's license, 1–3 years of delivery or service experience, and the ability to travel and work overtime as needed.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of delivery driver and/or service-related experience preferred.
• Valid driver’s license with acceptable driving record.
• Ability to travel independently and overnight.

Responsibilities

• Delivers energy products using a single or tandem axle truck to farm, home, and commercial accounts.
• Sets propane and petroleum tanks and services propane equipment.
• Performs safety checks and updates on propane regulators.
• Communicates with customers to ensure satisfaction and resolves complaints per company policy.
• Completes training to stay current with product changes and procedures.

Education

High school diploma or equivalent

Job description

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Energy Service & Delivery Technician - Insight FS - Antigo, WI

Company: Insight FS

City: Antigo

State: WI

InsightFS is headquartered in Jefferson, Wisconsinwith 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. InsightFS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT

Provides energy product deliveries and services to customers and assists with resolving customer complaints in accordance with the company policies and procedures.

ESSENTIAL JOB FUNCTIONS

Delivers all energy products utilizing a single or tandem axle truck and performs work related to the propane, petroleum, lubricant, and service areas.

Delivers to farm, home and commercial customer accounts.

Safely handles all energy products at all times.

Sets propane and petroleum tanks, services propane equipment, performs necessary propane safety checks, and works on propane regulator updates.

Effectively communicates with customers to ensure service work is being performed to their satisfaction.

Completes technical and product training in order to stay up-to-date and knowledgeable of product changes.

Reports all complaints to supervisor and utilizes appropriate procedures in handling complaints.

Assists supervision with complaint resolutions.

OTHER JOB FUNCTIONS

Assists with inventory making sure it is done correctly, on time, and sent to the main office.

Takes necessary steps to control/manage shrink.

Inspects truck and bulk plant on a regular basis and ensures a timely repair.

Displays good judgment, positive attitude and enthusiasm in dealing with customers and fellow employees.

Maintains a good working knowledge of and utilizes applicable company computer programs such as, wEBS, FBS, and email.

Supports and contributes to total company goals and objectives through collaboration efforts.

Responsible for maintaining the assigned vehicle according to company standards , adheres to the uniform policy, and maintains the appropriate professional image.

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned .

REQUIREMENTS

Normally requires a h igh school diploma or the equivalent thereof, and 1 - 3 years or more of delivery driver and/or applicable service related work experience to de monstrate knowledge necessary to operate a single or tandem axle truck .

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development .

Must obtain and maintain all applicable licenses, certifications, and/or permits as required in order to perform the required duties.

Must have and maintain a valid driver’s license, a satisfactory driving record, and have the ability to travel independently and overnight.

Ability to work extended hours as business conditions warrant.

Product deliveries may be required after hours, evenings, weekends, and/or holidays, based on customer needs.

Frequently exposed to or required to perform work tasks that may include:

Extreme weather conditions (hot, cold, wet, mud, snow, ice, wind, etc.)

Conditions may include dust, fumes, chemicals, electrical, and mechanical hazards with appropriate safety measures

Lifting 51 - 70 lbs.

Push/pull heavy objects

May be required to work at varying heights

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages aredesigned to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more.We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES:

• Fully Funded Pension*
• 401(k) & Employer Match
• HSA & Employer Contributions
• Life Insurance
• Disability
• Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

CANADA:

• RRSP
• Life Insurance
• Disability

*Benefit eligibility may be dependent on employment type

Nearest Major Market: Wausau
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