Energy Efficiency Program Lead - Weatherization & Rebates

Wayne-Metropolitan Community Action Agency; Highland Park (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Wayne Metropolitan Community Action Agency seeks an Energy Efficiency Program Coordinator to lead the Weatherization Assistance Program (WAP) efforts in Michigan. You will coordinate service delivery, identify rebate opportunities, and manage eligibility verification and program documentation to maximize energy-efficiency benefits for eligible households.

In this role, you will liaise with utility companies, contractors, and funders while maintaining compliance and tracking expenditures.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in human services, energy efficiency, weatherization, housing, utility programs, or related field preferred.
• Experience with utility rebates, purchasing, invoicing, financial reconciliation, or grant-funded programs preferred.
• Strong communication, organization, analytical, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• EmpowOR proficiency or ability to learn program databases.

Responsibilities

• Coordinate energy-efficiency program activities and ensure goals, deadlines, and requirements are met.
• Verify client eligibility and maintain accurate client and program documentation.
• Identify, prepare, and submit utility rebate and incentive applications and supporting documentation.
• Track rebate applications and payments and reconcile rebate checks received with invoices and expenditures.
• Order approved appliances, equipment, and materials for eligible clients and track orders through delivery and installation.
• Collect and review contractor and vendor documentation, including invoices, receipts, installation records, and warranty information.
• Maintain accurate program data in EmpowOR and other databases and tracking systems.
• Review electronic and paper files for compliance and assist with audits, monitoring, and corrective actions.
• Assist Accounting with verification and reconciliation of client information, invoices, rebates, and program expenditures.
• Maintain working relationships with utility companies, contractors, vendors, funders, community partners, and other Wayne Metro programs.
• Provide professional customer service and assist clients with questions regarding program services and energy-efficiency measures.

Skills

Communication skills

Organization

Analytical thinking

Problem solving

Education

Bachelor’s degree or equivalent

Tools

EmpowOR proficiency

Job description

Wayne Metropolitan Community Action Agency seeks an Energy Efficiency Program Coordinator to lead the Weatherization Assistance Program (WAP) efforts in Michigan. You will coordinate service delivery, identify rebate opportunities, and manage eligibility verification and program documentation to maximize energy-efficiency benefits for eligible households.

In this role, you will liaise with utility companies, contractors, and funders while maintaining compliance and tracking expenditures.