ENERGY DELIVERY DRIVER/ENERGY SERVICE TECHNICIAN

United Cooperative; Watertown (WI); On-site; USD 37,000 - 58,000; Full time

Job summary

United Cooperative in Watertown, WI is seeking a propane service technician responsible for delivering propane and energy products to members, upholding safety standards, and providing excellent customer service on every encounter.

You will maintain equipment, perform pre/post-trip inspections, file safety reports, and work a flexible schedule including after-hours callouts, contributing to a reliable energy service for the community.

Qualifications

• HS or equivalent required; tech/trade schooling a plus.
• Must hold a WI driver license with clean record; CDL/Hazmat/Tanker endorsements encouraged.
• Ability to work independently and deliver high-quality customer service.
• Hazmat and tanker endorsements may be required for the role.

Responsibilities

• Provide propane and energy product delivery and service to members.
• Ensure safety, policy, and regulatory compliance; maintain records.
• Set, repair, and maintain tanks and cylinders; perform tests and inspections.
• Perform vehicle inspections; secure truck and equipment per policy.
• Deliver fuel per route; meet performance metrics for efficiency.
• Work flexible hours including after-hours emergencies; communicate clearly with customers.
• Maintain professional image and superior customer service; escalate issues as needed.
• Assist supervisor with additional tasks as assigned.

Skills

Excellent customer service

Independent worker

Education

High School diploma or equivalent

Tools

Hazmat endorsement

Tanker endorsement

Commercial driver's license

Job description

Job Details:

Job Location: Watertown Energy - Watertown, WI, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Position Summary:

Responsible for providing exceptional propane service to customers and delivering and selling propane and other energy products to United Cooperative’s members. Follow policies and procedures to ensure customer satisfaction for delivery and service.

Duties & Responsibilities:

• Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents.
• Maintain safety and compliance records.
• Set, repair and maintain tanks and cylinders, install first stage line, conduct system tests and ready installation for inspection.
• Maintain service vehicle by reviewing maintenance record, perform pre- and post-trip inspections. Secure truck and equipment consistent with security policy.
• Operate service vehicle in accordance with Company and government regulations. Coordinate with Service Manager to confirm route and ensure that adequate fuel and supplies are on hand.
• Deliver fuel as required and meet established performance standard metrics such as billable time, productivity and efficient usage of inventory and equipment.
• Work a flexible schedule with after-hours emergency callouts.
• Communicate clearly and effectively to convey information to new and existing customers.
• Maintain a professional image and superior customer service.
• Notifies Service Manager of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards, Succeed in a team-oriented environment.
• May be assigned other tasks at Supervisor’s/Manager’s discretion.

Qualifications:

• HS Graduate or equivalent. Tech/trade school training is a plus.
• Valid WI state driver license with an outstanding driving record, the ability to obtain a commercial driver license with Hazmat and Tanker Endorsements.
• Must be able to work independently.
• Excellent customer service skills and abilities.

Working Conditions & Physical Requirements:

• Ability to lift up to 50lbs.
• Ability to sit, stand, bend, stoop and get in and out of a truck multiple times a day.
• Ability to work outdoors in all weather and driving conditions.