Energy Assistant Supervisor

University of Oklahoma; Noble (OK); On-site; USD 49,000 - 50,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

The University of Oklahoma's Center for Public Management (OU CPM) seeks an Energy Assistance Supervisor to support frontline information specialists and contract deliverables. The role provides direct supervision, collaborates with management on operational and personnel functions, and ensures policy adherence.

A bachelor's degree and at least 3 years of office management or related experience are required, with background check contingent on employment.

Qualifications

• Bachelor's degree required.
• 3 years of office management or administrative experience.
• Experience with policies and procedures related to adult and family support programs is preferred.

Responsibilities

• Supervise front line information support staff and oversee contract deliverables.
• Collaborate with management on development and implementation of operational procedures.
• Ensure adherence to program policies and background check requirements.

Skills

Contact center experience

Staff supervision

Public service policies knowledge

Education

Bachelor's degree

Job description

Pay Range:Targeted salary range $49,000 - $50,300, depending on experience

Benefits Eligible: Yes

Work Schedule:Monday - Friday, 8:00 a.m. to 5:00 p.m.

Travel:May be required

Position Introduction:

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. The Energy Assistance Supervisor supports front line information support specialists and overall contract deliverables. The Supervisor provides direct supervision and collaborates with management in the development, implementation and oversight of operational and personnel functions. If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

Full job description

Required Education and Experience:

• Bachelor's degree
• 3 years of office management, administrative experience, or related field

Equivalency/Substitution: Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree.

Department Preferences:

• Previous contact center experience
• Experience supervising staff
• Knowledge of adult and family support program related policies and procedures.

Hiring Contingent Upon a Background Check: Yes

Special Indications:Position subject to renewal based on availability of funds