Energetic Server | Bar & Guest Experience Pro

Kansas City Live!; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Kansas City Live! is seeking a friendly and energetic Server to greet guests, take orders, and deliver food and drinks in a fast-paced setting. You will upsell, communicate with the kitchen and bar, and ensure guest satisfaction with professional service and a smile.

Responsibilities include handling cash/credit, maintaining accuracy, and adhering to alcohol service guidelines. Must be able to stand, lift up to 50 lbs, and work nights/weekends.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably nightclub.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Skills

Customer service

Communication

Fluent English

Cash handling

Alcohol knowledge

Job description

Kansas City Live! is seeking a friendly and energetic Server to greet guests, take orders, and deliver food and drinks in a fast-paced setting. You will upsell, communicate with the kitchen and bar, and ensure guest satisfaction with professional service and a smile.

Responsibilities include handling cash/credit, maintaining accuracy, and adhering to alcohol service guidelines. Must be able to stand, lift up to 50 lbs, and work nights/weekends.