Energetic Sales Associate | Flexible Hours & Customer Focus

Five Below; Arvada (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

Five Below is seeking part-time Sales Associates to be at the heart of the action. We value outstanding customer service, strong sales, and a passion for helping guests. Join a fast-paced environment where teamwork and energy drive results.

You will greet customers, share product knowledge, suggest items, promote events, resolve concerns, and help keep merchandise stocked and the checkout flow smooth. Flexibility for day, evening, weekends and possible overtime is required.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Tech-savviness

Tools

Cash register POS

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Sales Associates to be at the heart of the action. We value outstanding customer service, strong sales, and a passion for helping guests. Join a fast-paced environment where teamwork and energy drive results.

You will greet customers, share product knowledge, suggest items, promote events, resolve concerns, and help keep merchandise stocked and the checkout flow smooth. Flexibility for day, evening, weekends and possible overtime is required.