Endpoint Systems Engineer I - Per Diem

MaineGeneral Medical Center; Augusta (ME); On-site; USD 30,000 - 58,000; Full time

Benefits offered by this job

Wellness programs

Employee Assistance Program

Retirement plans (403(b) + 401(a))

Job summary

MaineGeneral Medical Center is seeking an Endpoint Systems Engineer to support end users and keep systems running smoothly. You will troubleshoot hardware/software, update endpoints, and provide responsive support both on-site and remotely.

The role involves maintaining devices, testing new endpoint functionalities, and preparing reports while coordinating with teams and managing supplies. Strong problem-solving and communication skills are essential.

Qualifications

• 1–3 years of experience in desktop support or IT roles.
• Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and remote support tools.
• Familiarity with Active Directory, system imaging, and networking is a plus.

Responsibilities

• Maintain and support a fleet of endpoint computers and mobile devices.
• Troubleshoot hardware and software issues to keep users productive.
• Review, test, and support new endpoint system functionalities.
• Provide on-site or remote client support with timely responses.
• Install and maintain endpoint hardware, peripherals, and software; suggest upgrades.
• Complete job reports, manage supply orders, and handle behind-the-scenes tasks.

Skills

Desktop support

Troubleshooting

Windows

macOS

Linux

Remote support

Active Directory

System imaging

Job description

Job Description Summary

Are you passionate about technology and ready to make an impact? We’re looking for an Endpoint Systems Engineer to help us deliver exceptional support to our end users, ensuring their systems are always running smoothly. If you're someone who thrives on troubleshooting, solving problems, and keeping up with the latest in hardware and software technology, we want YOU to join our team!

Job Description

What You'll Do

• System Maintenance & Support: Manage and maintain a fleet of endpoint computers, mobile devices, and software applications, ensuring everything is up-to-date and functioning flawlessly.
• Problem Solving: Troubleshoot hardware and software issues and provide timely, effective solutions that keep users productive.
• System Updates & Testing: Stay ahead of the game by reviewing, testing, and providing support for new and updated endpoint system functionalities.
• Client Support: Provide responsive, high-quality support to users, whether on-site or remotely, ensuring all client requests are handled quickly and efficiently.
• Hardware & Software Installation: Install and maintain endpoint hardware, peripherals, and software applications, and advise on the best upgrades or improvements.
• Reporting & Supply Management: Complete job reports, manage supply orders, and keep everything running smoothly behind the scenes.

What You Bring

• Technical Experience: 1-3 years of experience in desktop support or IT roles, troubleshooting hardware and software.
• Strong Skills: Advanced knowledge of computer hardware, operating systems (Windows, macOS, Linux), and remote support tools. Familiarity with Active Directory, system imaging, and networking is a plus.
• Problem-Solving Ability: A knack for resolving complex technical issues with ease and efficiency.
• Detail-Oriented: A keen eye for detail to ensure nothing is overlooked.
• Communication Skills: Ability to explain technical concepts clearly to end users.
• Adaptability: Willingness to travel and work after hours when necessary.

Compensation Information

$21.50 - $42.09 The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials.

Scheduled Weekly Hours: 0

Job Exempt: No

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

• Physical Wellness: We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.
• Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development.

Equal Opportunity

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone] .

MaineGeneral participates in E-Verify.

Employee Rights E-Verify Participation Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written

Affirmative Action

Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department.

Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone] . EEO is Law