Endpoint Security Support Engineer – Lab/OT Environment

iTech US Inc; Carlsbad (CA); Remote; USD 110,000 - 160,000; Full time

Job summary

iTech US Inc. is seeking an IT/OT Security Engineer to support remediation and infrastructure protection across laboratory and operational technology environments.

The role emphasizes Active Directory, endpoint security, vulnerability remediation, and secure laboratory system operations while ensuring instrument availability. The position requires collaboration with global laboratory teams and the ability to engage with Business System Owners, with potential for occasional out-of-hours support

Qualifications

• Experience in IT/OT systems engineering or laboratory systems support.
• Strong analytical skills: review login logs, Active Directory exports, and endpoint inventories.
• Excellent communication and coordination with technical teams and lab staff.

Responsibilities

• Support security remediation and infrastructure protection across laboratory and OT environments.
• Focus on Active Directory, endpoint security, vulnerability remediation, and secure lab operations while maintaining instrument availability.

Skills

IT/OT engineering

Endpoint security

Active Directory

Vulnerability remediation

Laboratory systems

Job description

We are seeking an IT/OT Security Engineer to support security remediation and infrastructure protection across laboratory and operational technology environments. The role focuses on Active Directory, endpoint security, vulnerability remediation, and secure laboratory system operations while maintaining instrument availability.

Required Skills:

• Relevant experience in IT/OT systems engineering, endpoint security, or laboratory systems support.
• Strong analytical skills, including reviewing login logs, Active Directory exports, and endpoint inventories.
• Excellent communication, coordination, and problem-solving skills, with the ability to engage technical teams, laboratory staff, and Business System Owners.
• Ability to support global laboratory teams across the US East Coast (Boston/Fan Pier) and UK (Oxford/Milton Park).
• Flexibility to support hypercare and occasional out-of-hours activities during major changes.
• Pharmaceutical, life sciences, or other regulated-environment experience preferred, but not mandatory.