Endpoint Lifecycle and Asset Specialist

Inside Higher Ed; Kennesaw (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading university in Kennesaw, Georgia, is seeking an Endpoint Lifecycle and Asset Specialist to manage endpoint devices and audio-visual systems. The role involves ensuring accurate IT asset tracking, inventory planning, and collaborating with IT operations and vendors. Candidates should have a high school diploma, valid driver's license, and three years of relevant experience. Familiarity with IT asset management systems such as ServiceNow is preferred. Join a dynamic team dedicated to enhancing technology services for faculty and students.

Qualifications

• Three (3) years of related work experience.
• Current, valid, and unrestricted driver's license.
• Experience managing IT assets in higher education or large enterprise environments.

Responsibilities

• Manage the full lifecycle of endpoint devices.
• Ensure accurate IT asset tracking and proactive inventory planning.
• Collaborate with IT operations and vendors to maintain compliance.

Skills

Multi-tasking

Problem-solving

Communication

Analytical skills

Customer-focused mindset

Education

High school diploma or equivalent

Tools

Microsoft Office suite

ServiceNow

SCCM

Jamf

Intune

Job description

Overview

Job Title: Endpoint Lifecycle and Asset Specialist

Location: Kennesaw, Georgia

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 292676

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location (Primary Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for managing the full lifecycle of endpoint devices and audio-visual systems across the university. Ensures accurate IT asset tracking, proactive inventory planning, and timely deployment of technology equipment to support faculty, staff, students, and new hires. Collaborates with IT operations, vendors, and support teams to maintain compliance, optimize asset utilization, and deliver high-quality service experiences.

Responsibilities

• Develops and maintains reports on device lifecycle status, out-of-support equipment, and asset compliance
• Provides leadership with actionable insights using advanced Excel reporting and data analysis
• Ensure end-of-life processing meets institutional and regulatory requirements
• Forecasts inventory needs and monitors stock levels to support onboarding and role transitions
• Tracks equipment orders and deliveries to ensure timely deployment
• Reviews and approves IT purchase requests for alignment with standards and lifecycle policies
• Builds vendor relationships to support quoting, ordering, and delivery coordination
• Leads annual lifecycle replacement planning for faculty, staff, student labs, and executive computing
• Partners with University Information Technology Service teams to define and maintain endpoint standards and lifecycle governance
• Coordinates with Field Support and AV/Desktop Engineering teams to ensure proper asset documentation and surplus processing
• Communicates with stakeholders regarding asset requests, delivery timelines, and lifecycle schedules
• Supports onboarding processes by ensuring devices are ready for new hires on day one
• Collaborates on special projects related to provisioning and lifecycle optimization

Required Qualifications

Educational Requirements

High school diploma or equivalent

Other Required Qualifications

Current, valid, and unrestricted drivers license

Required Experience

Three (3) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Experience managing IT assets in higher education or large enterprise environments

Background in supply chain, procurement, or lifecycle planning for technology assets

Exposure to ITIL frameworks and asset governance practices

Abilities

Knowledge, Skills, & Abilities

Able to handle multiple priorities, tasks, or projects at one time, meeting assigned deadlines in a fast-paced environment

Knowledge

Familiarity with IT service management (ITSM) and asset tracking systems such as ServiceNow, SCCM, Jamf, or Intune

Effective verbal and written communication across technical and non-technical audiences

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, asset management platforms (e.g., ServiceNow, SCCM, Jamf, Intune))

Proactive problem-solving and independent decision-making

Customer-focused mindset with a commitment to service excellence

Strong phone and e-mail etiquette

Skills

Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, time management, project management, and presentation skills

Strong analytical skills with the ability to interpret and communicate data trends

Strong attention to detail and follow-up skills

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

Background Check

• Standard Enhanced
• MVR
• 9 Panel Lab Drug Test

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf