Endpoint & IT Operations Specialist: Project-Driven

Blach Construction Company; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Employee Stock Ownership Program (ESOP)

Professional development and education assistance

Job summary

Blach Construction Company in San Jose seeks a detail-oriented IT Operations and Endpoint Specialist to support their growing IT team. The role combines Tier 1/2 help desk support with endpoint management and IT asset administration.

This position involves troubleshooting hardware and software issues, as well as managing Microsoft Intune for modern endpoint management. Blach offers a competitive compensation package, comprehensive health benefits, and a supportive work environment.

Qualifications

• 3+ years of progressive IT support and systems administration experience.
• Experience managing Windows, macOS, mobile devices, and common business applications.
• Familiarity with IT asset management and user onboarding processes.

Responsibilities

• Provide Tier 1 and Tier 2 help desk support.
• Manage incidents through Freshdesk in line with SLAs.
• Support the implementation and administration of Microsoft Intune.

Skills

IT support

Endpoint management

Microsoft 365 administration

Troubleshooting

Service-oriented mindset

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft Intune

Zoom

Freshdesk

Job description

Blach Construction Company in San Jose seeks a detail-oriented IT Operations and Endpoint Specialist to support their growing IT team. The role combines Tier 1/2 help desk support with endpoint management and IT asset administration.

This position involves troubleshooting hardware and software issues, as well as managing Microsoft Intune for modern endpoint management. Blach offers a competitive compensation package, comprehensive health benefits, and a supportive work environment.