Endpoint IT Admin: Intune/Autopilot (Remote-First)

MDaudit; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

MDaudit is seeking an Endpoint Systems Administrator to own day-to-day endpoint management and device security across the organization. You will administer Microsoft Intune and Windows Autopilot to deploy, configure, patch, and secure devices while providing Tier 2 support for endpoint and access issues.

You'll ensure devices stay compliant and ready for our remote-first workforce of 130+ users, collaborating with Security and IT teams to monitor risks and maintain documentation.

Qualifications

• 2+ years of experience supporting and managing end-user endpoints in a modern (cloud-first) environment.
• Hands‑on experience with Microsoft Intune (device enrollment, compliance, configuration, and app deployment).
• Experience with Windows Autopilot and lifecycle management (provision, reset, retire).
• Working knowledge of Entra ID and modern authentication (SSO, MFA, conditional access).
• Strong troubleshooting skills across Windows, Microsoft 365, and common SaaS applications.
• Comfortable working independently, prioritizing work, and communicating clearly with end users.
• macOS support experience is a plus.
• Certifications are a plus (Microsoft, CompTIA, ITIL).

Responsibilities

• Administer Microsoft Intune (enrollment, compliance, configuration profiles, apps, and endpoint security policies).
• Manage Windows Autopilot for standardized, zero-touch provisioning and refresh.
• Maintain device baselines: patching, security settings, disk encryption, and required software.
• Partner with Security to monitor and remediate endpoint risks (e.g., AV/EDR health, vulnerabilities, and compliance exceptions).
• Support identity and access tasks in Entra ID (users/groups, MFA, conditional access support, and device join/registration).
• Provide Tier 2 troubleshooting for endpoint, authentication, and Microsoft 365/SaaS access issues; elevate as needed.
• Own onboarding/offboarding device activities: device readiness, enrollment, and secure wipe/retire.
• Create and maintain documentation (runbooks, standards, and knowledge articles) and keep tickets up to date.
• Deliver consistent support for a remote-first workforce (approx. 130+ users) with a strong customer-service mindset.

Skills

Intune administration

Windows Autopilot

Entra ID

M365 & SaaS

Troubleshooting

Communication skills

macOS support

Certifications preferred

Education

Bachelor's degree in CS

2+ years IT endpoint support/engineering

Tools

Intune (device enrollment)

Windows Autopilot

Entra ID

Microsoft 365 apps

Job description

MDaudit is seeking an Endpoint Systems Administrator to own day-to-day endpoint management and device security across the organization. You will administer Microsoft Intune and Windows Autopilot to deploy, configure, patch, and secure devices while providing Tier 2 support for endpoint and access issues.

You'll ensure devices stay compliant and ready for our remote-first workforce of 130+ users, collaborating with Security and IT teams to monitor risks and maintain documentation.