Endpoint Engineer (MacOS)

IDR, Inc.; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Full benefits

Medical insurance

Vision insurance

Dental insurance

Employee stock ownership program

Best of Staffing award

Job summary

IDR, Inc. is seeking an Endpoint Engineer (MacOS) to join a top client in Atlanta, GA. The role focuses on backend configuration, maintenance, and support for workstation and security applications, contributing to a growing, team-oriented culture.

The position involves managing endpoint services, developing pilot versions, troubleshooting incidents, and documenting solutions for the Global Help Desk and end users, with a competitive compensation package.

Qualifications

• Minimum of 5 years of experience with Jamf, Intune, or other MDM solutions for Mac endpoints.
• Proficient in scripting languages such as Bash or Python.
• Experience with Identity & Access Management (IAM) and handling security incidents.
• Strong technical troubleshooting skills and experience with enterprise endpoint management.
• Excellent communication and documentation abilities, with experience in ServiceNow or similar ITSM platforms.

Responsibilities

• Manage infrastructure and endpoint services, including planning and implementing new or changing services.
• Develop and test pilot versions for new services, ensuring seamless automated deployment and self-service options.
• Provide senior-level technical troubleshooting and incident resolution for endpoint services.
• Collaborate with teams to manage security frameworks and practices, supporting technologies like Zscaler and antivirus solutions.
• Create comprehensive solution documentation to aid the Global Help Desk and end users.

Skills

Jamf/Intune

Bash/Python

IAM & security incidents

Endpoint management

ITSM documentation

Tools

Zscaler

Job description

IDR is seeking an Endpoint Engineer (MacOS)to join one of our top clients in Atlanta, GA. This role is pivotal in providing backend configuration, maintenance, and support for workstation and security applications. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture,

Position Overview/Responsibilities for the Endpoint Engineer (MacOS):

• Manage infrastructure and endpoint services, including planning and implementing new or changing services.
• Develop and test pilot versions for new services, ensuring seamless automated deployment and self-service options.
• Provide senior-level technical troubleshooting and incident resolution for endpoint services.
• Collaborate with teams to manage security frameworks and practices, supporting technologies like Zscaler and antivirus solutions.
• Create comprehensive solution documentation to aid the Global Help Desk and end users.

Required Skills for Endpoint Engineer (MacOS):

• Minimum of 5 years of experience with Jamf, Intune, or other MDM solutions for Mac endpoints.
• Proficient in scripting languages such as Bash or Python.
• Experience with Identity & Access Management (IAM) and handling security incidents.
• Strong technical troubleshooting skills and experience with enterprise endpoint management.
• Excellent communication and documentation abilities, with experience in ServiceNow or similar ITSM platforms.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row