Endpoint Engineer 1

First National Bank Of Pennsylvania; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking an Endpoint Engineer 1 to design and implement endpoint solutions, collaborate with IT, security, and business teams, and drive continuous improvement of end-user experience.

The role requires scripting proficiency, strong communication, and the ability to work with enterprise endpoint management technologies, with emphasis on Windows environments and related deployments.

Qualifications

• BA or BS required for primary responsibilities.
• 1 year of job-related experience or more.
• Excellent communication, customer service, and project management skills.
• Strong organizational, analytical and interpersonal abilities.
• Experience with enterprise Microsoft user and endpoint management technologies.
• Familiarity with desktop virtualization technologies.
• Valid driver's license is required.

Responsibilities

• Contribute to design and implementation of endpoint solutions.
• Collaborate with IT, Information Security, and business teams to improve end user experience.
• Propose holistic, scalable endpoint solutions considering all factors.
• 3rd level escalation for desktop OS and hardware issues.
• Coordinate with internal/external resources to resolve issues.
• Serve as SME on the endpoint environment for other teams and vendors.
• Attend planning/status meetings to ensure proper utilization of endpoint tech stack.
• Maintain endpoint environment including patching and deployment of applications.
• Research, develop, and test complex solutions independently using scripting (Batch/PowerShell).
• Report status to IT management and project managers, including risk assessments.

Skills

Excellent communication

Customer service

Project management

Organizational skills

Analytical skills

Interpersonal skills

Experience with endpoint technologies

Desktop virtualization

Education

BA/BS degree

Tools

MS Excel - Basic Level

Job description

Primary Office Location: 4140 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title: Endpoint Engineer 1 Business Unit: Technology Reports to: Supervisor of Endpoint Engineering

Position Overview: This position is primarily responsible for the proposal and design of solutions that support FNB's endpoint environment. Recommendation and evaluation of improvements to technologies and procedures involved in the deployment and maintenance of endpoints, printers, and applications are critical to continuous improvement of FNB's end user experience. The endpoint engineer works with the IT, Information Security, and business teams to ensure this happens. This position has substantial impact on the corporation.

Primary Responsibilities

• Contribute to design and implementation of endpoint solutions.
• Collaborate with other members of IT, Information Security, and business teams to identify and characterize areas for improvement in end user experience.
• Propose wholistic, scalable solutions taking all factors and potential impacts into account.
• 3rd tier of escalation for desktop OS and hardware related issues.
• Expected to collaborate with other technical resources, internal or external, and elevate to other team members as needed for resolution.
• Serving as subject matter expert on FNB's endpoint environment as required by other technical teams, lines of business, and vendors.
• Attend project planning and status meetings to advise on proper utilization of all parts of the endpoint technology stack to ensure projects are completed successfully and in a timely manner.
• Maintenance of endpoint environment, including patching, as well as application packaging and deployment.
• Proficiency with scripting in batch and PowerShell, an in-depth understanding of Windows operating systems and networks, and the ability to research, develop, and test complex solutions independently.
• Reporting status of ongoing implementations to IT management and project managers, including risk assessment based on timeline impact, criticality, and scope of end user impact.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Excellent project management skills
• Excellent organizational, analytical and interpersonal skills
• MS Excel - Basic Level
• Detail-oriented
• Bachelors degree or a combination of education and equivalent experience may be considered
• Experience with enterprise Microsoft user and endpoint management technologies
• Familiarity with desktop virtualization technologies

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Valid Drivers License

Physical Requirements or Work Conditions Beyond Traditional Office Work

Heavy Lifting over 45 lbs Frequent kneeling/crawling/stooping Frequent driving (car, van, truck)

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.