Endpoint Engineer 1

F.N.B. Corp.; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

F.N.B. Corporation in Hermitage, Pennsylvania is seeking an Entry-level Endpoint Engineer to design and support the enterprise endpoint environment.

You will collaborate with IT, Information Security and business teams to deploy, patch, and maintain endpoints, printers and applications. The role emphasizes scripting in batch and PowerShell, Windows operating systems, and the ability to research, test, and establish scalable solutions while participating in project planning and risk assessment.

Qualifications

• BA or BS degree required.
• Minimum 1 year of related experience.
• Proficiency in batch and PowerShell scripting.
• Strong communication and collaboration skills.

Responsibilities

• Design and implement endpoint solutions.
• Collaborate with IT, Information Security, and business teams to improve end-user experience.
• Maintain endpoint environment including patching and deployment.
• Provide escalation support for desktop OS and hardware issues.
• Report status and risk assessments to management and project managers.

Skills

Excellent communication

Customer service

Project management

Organizational skills

Analytical skills

Interpersonal skills

Scripting: PowerShell

Windows OS knowledge

Research and testing

Education

BA/BS in relevant field

Tools

MS Excel - Basic

PowerShell

Endpoint management technologies

Desktop virtualization

Job description

Primary Office Location:4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.Position Title: Endpoint Engineer 1Business Unit: TechnologyReports to: Supervisor of Endpoint EngineeringPosition Overview:This position is primarily responsible for the proposal and design of solutions that support FNB's endpoint environment. Recommendation and evaluation of improvements to technologies and procedures involved in the deployment and maintenance of endpoints, printers, and applications are critical to continuous improvement of FNB's end user experience. The endpoint engineer works with the IT, Information Security, and business teams to ensure this happens. This position has substantial impact on the corporation.Primary Responsibilities:Contribute to design and implementation of endpoint solutions. Collaborate with other members of IT, Information Security, and business teams to identify and characterize areas for improvement in end user experience. Propose wholistic, scalable solutions taking all factors and potential impacts into account.3rd tier of escalation for desktop OS and hardware related issues. Expected to collaborate with other technical resources, internal or external, and escalate to other team members as needed for resolution.Serving as subject matter expert on FNB's endpoint environment as required by other technical teams, lines of business, and vendors. Attend project planning and status meetings to advise on proper utilization of all parts of the endpoint technology stack to ensure projects are completed successfully and in a timely manner.Maintenance of endpoint environment, including patching, as well as application packaging and deployment. Proficiency with scripting in batch and PowerShell, an in-depth understanding of Windows operating systems and networks, and the ability to research, develop, and test complex solutions independently.Reporting status of ongoing implementations to IT management and project managers, including risk assessment based on timeline impact, criticality, and scope of end user impact.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:BA or BSMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:1Skills Required to Perform the Primary Responsibilities of this Position:Excellent communication skills, both written and verbalExcellent customer service skillsExcellent project management skillsExcellent organizational, analytical and interpersonal skillsMS Excel - Basic LevelDetail-orientedBachelors degree or a combination of education and equivalent experience may be consideredExperience with enterprise Microsoft user and endpoint management technologiesFamiliarity with desktop virtualization technologiesLicensures/Certifications Required to Perform the Primary Responsibilities of this Position:Valid Drivers LicensePhysical Requirements or Work Conditions Beyond Traditional Office Work:Heavy Lifting over 45 lbsFrequent kneeling/crawling/stoopingFrequent driving (car, van, truck)Equal Employment Opportunity (EEO):It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.