Endpoint Engineer

Loudoun County Public Schools; Leesburg (VA); Hybrid; USD 91,000 - 157,000; Full time

Job summary

Loudoun County Public Schools in Leesburg, VA is seeking an Endpoint Engineer to own and drive enterprise endpoint management across the district. You will lead software distribution, OS and application patching, antivirus, and device provisioning while ensuring reliable service for 15,000 staff and 80,000+ students.

Collaborate with cross‑functional teams to design, implement, and improve endpoint services, document processes, and mentor colleagues.

Qualifications

• Bachelor’s degree in information technology, computer science, or a related field.
• Minimum three years of full‑time IT work experience.
• Experience in endpoint management or infrastructure services with multiple tools.

Responsibilities

• Owns endpoint management services including software distribution and patching.
• Implements and supports OS and application deployments and antivirus.
• Designs and improves enterprise endpoint configurations and licensing.
• Documents procedures and collaborates with technical and non‑technical staff.
• Monitors system performance and delivers reports to leadership.

Skills

Endpoint management

OS deployment

Problem solving

Communication

Education

Bachelor’s Degree in information technology, computer science, or a related field

Tools

Microsoft Intune

Microsoft Entra ID

Microsoft Autopilot

Microsoft SCCM

Google Workspace

Amazon Web Services

Ivanti Endpoint Manager

JAMF

VMware Workstation

Dizzion FRAME

Active Directory

BeyondTrust

Radix MDM

Job description

The Endpoint Engineer will play a critical role as a technology service owner within the Department of Digital Information Infrastructure and Engineering team. An Endpoint Engineer is a jack-of-all-trades in regard to endpoint management and utilizes their skills, experience, and talent to recommend, design, implement, and support next generation technologies across the enterprise. The position serves as the primary technology service owner responsible for enterprise endpoint management practices including software distribution, OS and Application patching, antivirus, application deployments, desktop virtualization, device provisioning, application testing, license management, and device configuration. These technologies support a dynamic learning environment that empowers 15,000 staff to deliver a world class education for 80,000+ students.

Roles And Responsibilities

• Principally owns several technology services within LCPS including software distribution, OS and Application patching, antivirus, application deployments, device imaging, application testing, desktop virtualization, cloud service management, and device configuration
• Participates in a dynamic team with shared responsibilities to maintain critical IT services
• Escalates information to Endpoint Specialists
• Documents processes and procedures as related to the mission of Endpoint Management
• Develops strategies and collaborates with technical and non-technical staff on core infrastructure projects
• Designs and deploys new systems and enhancements to existing systems
• Measures effectiveness of existing core infrastructure systems and strategically designs and implements improvements
• Builds processes to ensure efficient support of all core infrastructure systems
• Monitors and tests system performance to include delivering of statistics and reports
• Provides guidance to other technical staff
• Solves complex engineering issues while working collaboratively with other departments in a team first approach
• Resolves issues by applying outstanding communication, analytical, technical, critical thinking, and creative problem-solving skills to ensure all systems operate effectively and efficiently to maximize education opportunities for students
• Provides excellent customer service to both external and internal customers

Qualifications

Education

Bachelor’s Degree in information technology, computer science, or a related field

Experience

Three (3) years of full-time work experience in information technology

Experience in at least two endpoint management or infrastructure services, including (but not limited to): Microsoft Intune, Microsoft Entra ID, Microsoft Autopilot, Microsoft SCCM, Google Workspace, Amazon Web Services, Ivanti Endpoint Manager, JAMF, VMWare Workstation, Dizzion FRAME, Active Directory, BeyondTrust, Radix MDM

Strong knowledge and experience in at least one major operating system, including Windows, macOS, iPadOS, or ChromeOS

Scripting experience using PowerShell, VBScript, or Command Shell

Prior experience supporting a K-12 environment is highly desirable, with an understanding of the unique IT support needs and challenges in this environment

Experience in operating system configuration and deployment

Experience supporting large enterprise environments and large fleets of endpoints

Knowledge, Skills And Abilities

• Strong knowledge in operating system configuration and deployment
• Strong knowledge in supporting large enterprise environments and large fleets of endpoints
• Exceptional problem-solving and critical-thinking skills, with the ability to identify, analyze, and resolve technical issues
• A commitment to staying current with emerging technologies and best practices in information technology

Physical Requirements

While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Reports to

Supervisor, Endpoint Management

FLSA Status

Exempt

Months/Days/Hours

12 monsth, 254 days. 8 hours

Salary Level

Universal/Scale B.2 - Level 14

Salary Scale

https://www.lcps.org/compensation

Salary Range

$91,002 - $156,961

Remote Work Eligible

Partial

Union Designation

Non-Union

Remote Work Disclosure

The following guidelines apply to jobs and positions where employees have been identified as having the potential to work remotely. Remote work is defined as completing one's duties and responsibilities at a site other than one's assigned duty location. In order to be eligible for remote work privileges, an employee must have demonstrated consistent, positive performance and have the support and approval of their direct supervisor. In addition, these employees must have reliable high-speed internet and a designated workspace that allows them privacy while completing sensitive and confidential work. Employees who are non-exempt and are working remotely will work their regular scheduled hours and gain prior approval from their supervisor if they work more than 8 hours a day or more than 40 hours in a workweek. Remote work privileges can be amended, changed, or revoked based upon the performance of the employee, as well as the needs of Loudoun County Public Schools.