Endpoint Automation Engineer: RMM, PowerShell & Deployment

Pioneer Technology; Chattanooga (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Pioneer Technology is seeking a Systems Engineer to own the RMM platform, standardize endpoint configurations, and automate deployment processes across customer environments. The role focuses on reducing manual work through reliable automation and repeatable workflows, not just help desk tasks.

The engineer will work with Intune, Entra ID, Windows Autopilot, and patch management to maintain secure, modern Windows endpoints for multiple clients. Strong scripting and MSP experience are preferred.

Qualifications

• Experience administering Windows 10/11 in business environments.
• Experience with SCCM or an RMM platform, including monitoring, automation, patching, software deployment, agent health, or reporting.
• Working knowledge of PowerShell for software deployment, configuration, auditing, or remediation.
• Familiarity with Microsoft Intune, Entra ID, Microsoft 365, and modern Windows device management.
• Understanding of Windows application packaging, unattended installations, patch management, Active Directory, Group Policy, BitLocker, and endpoint security concepts.
• Strong troubleshooting, documentation, and communication skills.

Responsibilities

• Own the administration, health, and continuous improvement of the RMM platform across customer environments.
• Design and maintain standardized policies for monitoring, alerting, patching, agent health, software deployment, and automated remediation.
• Audit onboarded environments against standards and develop remediation plans.
• Identify recurring technician work and convert it into reliable RMM automation.
• Maintain dashboards and reporting on endpoint health and patch compliance.
• Design, test, and maintain PowerShell scripts for software deployment, configuration, auditing, remediation, and reporting.
• Build reusable deployment packages with unattended install, version control, logging, and exit codes.
• Use pilot groups and phased rollouts to validate changes before broad deployment.
• Develop scripts that handle different Windows versions, hardware platforms, and intermittent connectivity.
• Maintain a controlled script library with documentation and testing requirements.

Skills

Troubleshooting

Documentation

Communication

MSP experience

Tools

SCCM

RMM platform

PowerShell

Intune

Entra ID

Microsoft 365

Windows Autopilot

Job description

Pioneer Technology is seeking a Systems Engineer to own the RMM platform, standardize endpoint configurations, and automate deployment processes across customer environments. The role focuses on reducing manual work through reliable automation and repeatable workflows, not just help desk tasks.

The engineer will work with Intune, Entra ID, Windows Autopilot, and patch management to maintain secure, modern Windows endpoints for multiple clients. Strong scripting and MSP experience are preferred.