Endoscopy Solutions Technician - 24/7 Hospital Support

Surgical Solutions; Chicago (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

Surgical Solutions is seeking an Endoscopy Technician to support the endoscopy team, assist surgeons and hospital staff, and help ensure smooth daily operations in the local account. The role reports to Account Supervisors/Lead Technicians and emphasizes superior customer service.

Responsibilities include maintaining endoscopy equipment, preparing suites per procedure, performing safety checks, and ensuring proper cleaning and sterilization.

Qualifications

• High school diploma or GED required; some college preferred.
• CRCST or CBSPD certification required; CRCST within 120 days.
• 2–5 years of face-to-face customer service experience; endoscopy experience preferred.
• Excellent communication and negotiation skills.
• Willingness to work 24/7 rotating shifts.

Responsibilities

• Maintain endoscopic equipment and supply inventories; perform safety checks.
• May prepare endo suites per procedure requirements.
• Follow manufacturer instructions for cleaning, leak testing, and high-level disinfection or sterilization of endoscopes.
• Identify damaged or worn scopes or instrumentation for repair or replacement.
• Troubleshoot malfunctioning scopes and coordinate with repair vendors.
• Maintain decontamination, inspection, assembly, wrapping, and sterilization of instruments.
• Maintain preference cards for surgeons as needed.
• Collaborate with hospital staff and OR teams with professional conduct.
• Learn and use company technologies (ADP, Outlook, Concur, Slack, SCMP).
• Manage company/hospital property and respond to loss or damage as assigned.

Skills

Reliability & attendance

24/7 coverage

Professional communication

Decision making under pressure

Interpersonal skills

Education

HS diploma or GED

Some college preferred

Job description

Surgical Solutions is seeking an Endoscopy Technician to support the endoscopy team, assist surgeons and hospital staff, and help ensure smooth daily operations in the local account. The role reports to Account Supervisors/Lead Technicians and emphasizes superior customer service.

Responsibilities include maintaining endoscopy equipment, preparing suites per procedure, performing safety checks, and ensuring proper cleaning and sterilization.