Endocrinology & Diabetes Medical Assistant — Clinical Partner

Mass General Brigham; Northampton (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Tuition assistance

Professional development

Job summary

Mass General Brigham in Northampton is seeking a full-time Medical Assistant to support the Endocrinology and Diabetes practice. This onsite role delivers coordinated care and partners with providers, nurses, and families to ensure excellent patient experiences.

You will rotate within a team of clinicians, assisting examinations, managing patient panels, and supporting clinical and administrative tasks in a fast-paced outpatient setting.

Qualifications

• High School Diploma or equivalent required.
• Certified Medical Assistant required.
• Basic Life Support certification preferred.
• 3–5 years of Medical Assistant experience in clinical/administrative duties.
• Ability to take vital signs, collect blood samples, and other specimens.
• Strong knowledge of HIPAA and privacy standards.
• Comfort using electronic health record systems and medical office software.

Responsibilities

• Support efficient patient flow throughout the practice.
• Room patients and assist providers during examinations, procedures, treatments, and office visits as directed.
• Perform clinically appropriate patient panel management tasks, including phone calls, test results, prescription refill support, and coordination of care.
• Maintain neat, clean, organized, and safe patient care areas.
• Communicate with patients and families in a professional, compassionate, and friendly manner.
• Partner with nurses, providers, and administrative team members to support a positive patient experience.

Skills

Vital signs

Medical terminology

HIPAA/privacy

Patient communication

Attention to detail

Education

Certified Medical Assistant

High School Diploma or equivalent

Tools

EHR software

Medical office software

Job description

Mass General Brigham in Northampton is seeking a full-time Medical Assistant to support the Endocrinology and Diabetes practice. This onsite role delivers coordinated care and partners with providers, nurses, and families to ensure excellent patient experiences.

You will rotate within a team of clinicians, assisting examinations, managing patient panels, and supporting clinical and administrative tasks in a fast-paced outpatient setting.