Endocrinology & Diabetes Education Ops Director

Advocate Aurora Health; Charlotte (NC); On-site; USD 87,000 - 131,000; Full time

Job summary

Advocate Health in Charlotte, NC, is seeking an experienced operations leader to manage the Endocrinology service line across care locations. The role emphasizes achieving financial and operational targets, improving access and capacity, and guiding frontline managers to excellence in patient experience and outcomes.

You will partner with service line leadership to implement staffing, scheduling, and workflow improvements, ensuring compliance with policies and delivering high-quality care across

Qualifications

• Bachelor’s degree in a healthcare-related field required.
• Typically requires seven years of operational leadership experience.
• Strong leadership and change management skills.

Responsibilities

• Directs clinical and administrative operations across assigned care locations to ensure consistent execution of service line, divisional, and enterprise priorities.
• Exercises direct operational authority, in partnership with the service line leadership team, to establish operational plans, set performance expectations, and implement management routines across practices.
• Accountable for adherence to approved operating and labor budgets, monitoring operational performance, identifying risks and variances, and directing corrective actions to achieve financial and operational targets.
• Drives integration across care settings and specialties to improve access, capacity, growth, and operational consistency.
• Monitors key performance indicators, including throughput, quality, experience, and financial metrics, and leads operational response to performance trends and location-based initiatives.

Skills

Strategic thinking

Operational leadership

Financial analysis

Relationship building

Communication

Executive presence

Education

Bachelor’s degree in Healthcare or related field

Job description

Advocate Health in Charlotte, NC, is seeking an experienced operations leader to manage the Endocrinology service line across care locations. The role emphasizes achieving financial and operational targets, improving access and capacity, and guiding frontline managers to excellence in patient experience and outcomes.

You will partner with service line leadership to implement staffing, scheduling, and workflow improvements, ensuring compliance with policies and delivering high-quality care across