Endocrinology Care Concierge

Agence PROvidence; Mission Viejo (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Providence is seeking a Patient Services Specialist at Journey Level to support front-office operations with growing independence. You will handle patient registration, appointment scheduling, and insurance verification while maintaining compassionate service and efficient teamwork.

As a key member of the care team, you will contribute to operational excellence and patient satisfaction, with opportunities to grow within Providence’s expansive network and benefit from its comprehensive programs

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and collect required information.
• Schedule patient appointments and coordinate with care teams.
• Verify insurance coverage and benefits.
• Perform general clerical duties to support front-office operations.
• Demonstrate compassionate service and effective communication.

Skills

Customer service

Healthcare experience

Job description

Providence is seeking a Patient Services Specialist at Journey Level to support front-office operations with growing independence. You will handle patient registration, appointment scheduling, and insurance verification while maintaining compassionate service and efficient teamwork.

As a key member of the care team, you will contribute to operational excellence and patient satisfaction, with opportunities to grow within Providence’s expansive network and benefit from its comprehensive programs