End User Technology Engineer

TalentoHC; Miami (FL); On-site; USD 90,000 - 110,000; Full time

Job summary

A technology firm in Miami is seeking an End User Technology Engineer responsible for designing and implementing endpoint management solutions. This role involves managing Windows and macOS devices, optimizing provisioning, and ensuring compliance with security standards. The ideal candidate has a Bachelor's degree, 4+ years of enterprise endpoint experience, and proficiency with tools like Microsoft Intune and JAMF, alongside excellent troubleshooting and documentation skills.

Qualifications

• 4+ years of experience managing enterprise endpoint environments.
• Hands-on experience with device management platforms such as Microsoft Intune or JAMF.
• Strong understanding of endpoint provisioning, imaging, patch management, and lifecycle management.

Responsibilities

• Support the adoption and optimization of modern endpoint provisioning and management platforms.
• Manage configuration, policies, lifecycle management, and compliance for Windows and macOS endpoints.
• Implement and maintain device management platforms like Intune and JAMF.

Skills

Device management platforms

Windows endpoint management

macOS endpoint management

Troubleshooting

Documentation

Collaboration

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

Microsoft Intune

JAMF

Job description

End User Technology Engineer

Contract on site in Miami

The End User Technology Engineer is responsible for designing, implementing, and supporting modern endpoint management solutions that enhance security, performance, and user experience across the organization. This role focuses on the adoption of modern device provisioning and management platforms to reduce risks associated with legacy hybrid environments. The End User Technology Engineer will manage Windows and macOS endpoints, implement device management solutions, and develop standardized workflows for device imaging, patching, and deployment.

Responsibilities

• Support the adoption and optimization of modern endpoint provisioning and management platforms to mitigate risks associated with legacy hybrid environments.
• Manage configuration, policies, lifecycle management, and compliance for Windows and macOS endpoints.
• Implement and maintain device management platforms such as Intune, JAMF, and other MDM solutions.
• Develop and maintain automated workflows for device imaging, patching, provisioning, and deployment.
• Establish and maintain hardware and software standards, ensuring consistency and security across the endpoint environment.
• Monitor endpoint health, security posture, and compliance, addressing issues proactively.
• Partner with IT, security, and infrastructure teams to ensure endpoint management aligns with organizational policies and security standards.
• Document processes, configurations, and best practices related to endpoint management and lifecycle operations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 4+ years of experience managing enterprise endpoint environments.
• Hands-on experience with device management platforms such as Microsoft Intune, JAMF, or other MDM solutions.
• Experience managing Windows and macOS endpoints in a corporate environment.
• Strong understanding of endpoint provisioning, imaging, patch management, and lifecycle management.
• Familiarity with endpoint security practices and compliance standards.
• Experience developing automation or deployment workflows for device provisioning and updates.
• Strong troubleshooting, documentation, and collaboration skills.