End-User IT Engineer – On-Site FAB & Collaboration

TSMC

Austin (TX)

On-site

USD 85,000 - 115,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, and Vision Plans
Income-Protection Programs
401(k) Retirement Savings Plan
Paid Time-Off Programs and Holidays

Job summary

TSMC Arizona seeks an IT Client Services Engineer to deliver reliable IT services and user support across the organization. You will manage end-user computing, devices, printers, and meeting room tech, while coordinating with IT teams, vendors, and stakeholders.

The role emphasizes deployment, administration, troubleshooting, and lifecycle management of end-user tech, with a focus on security, standardization, and automation across the client environment.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
  • Minimum 2 years’ experience in IT client services, endpoint computing, desktop engineering, workplace technology, or a related field.
  • Strong troubleshooting and problem-solving skills across hardware, software, network, and applications.

Responsibilities

  • End User Computing & Client Service: support Windows OS, endpoint configurations, software deployment, patching, lifecycle management.
  • Mobile Device Services: provisioning, enrollment, security policies, app deployment, MDM, and vendor coordination.
  • Printer & Peripheral Services: manage printers, firmware, troubleshooting, and lifecycle management.
  • Meeting Room & Collaboration Technology: install, configure, test, troubleshoot, and upgrade meeting room tech.

Skills

Windows hardware
Mobile devices
Printer deployment
Meeting rooms tech
Troubleshooting
Customer service

Education

Bachelor's degree in IT/CS/Engineering

Tools

Enterprise IT infrastructure

Job description

TSMC Arizona seeks an IT Client Services Engineer to deliver reliable IT services and user support across the organization. You will manage end-user computing, devices, printers, and meeting room tech, while coordinating with IT teams, vendors, and stakeholders.

The role emphasizes deployment, administration, troubleshooting, and lifecycle management of end-user tech, with a focus on security, standardization, and automation across the client environment.

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