End User Experience Analytics Engineer

Johnson & Johnson; Indiana (PA); On-site; USD 70,000 - 90,000; Full time

Job summary

Johnson & Johnson seeks an experienced data analyst in Indiana, Pennsylvania. The selected individual will be responsible for identifying, cleaning, and visualizing end user experience data to enhance critical EUS services.

Ideal candidates will have expertise in SQL, data visualization tools like Tableau and Power BI, and a bachelor's degree in Computer Science or similar fields. The role involves engaging with service teams and building dashboards for improved analysis and reporting.

Qualifications

• 3+ years' experience in a data analyst role.
• Experience in data visualization and analytics.
• Experience with Nexthink is preferred.

Responsibilities

• Engage with Service Owners to define experience metrics.
• Define data warehousing requirements with Data Engineering.
• Build dashboards for monitoring EUS service.
• Train teams on best practices for visualization tools.
• Provide insights through analytics techniques.
• Identify opportunities with global teams.

Skills

Strong SQL skills

Experience in programming languages (R, Python)

BI tools (Tableau, Power BI)

English language at a business level

Education

Bachelor in Computer Science or equivalent

Job description

Johnson & Johnson seeks an experienced data analyst in Indiana, Pennsylvania. The selected individual will be responsible for identifying, cleaning, and visualizing end user experience data to enhance critical EUS services.

Ideal candidates will have expertise in SQL, data visualization tools like Tableau and Power BI, and a bachelor's degree in Computer Science or similar fields. The role involves engaging with service teams and building dashboards for improved analysis and reporting.