End User Computing (EUC) Engineer

Qnity; Wilmington (DE); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Qnity seeks an experienced End User Computing Engineer to design, deploy, and support enterprise endpoints across Windows, macOS, and mobile devices.

You will manage provisioning, software deployment, patching, and device security while collaborating with IT teams to improve user experience and service delivery. A strong background in PowerShell automation and Microsoft 365 is essential.

Qualifications

• Bachelor’s degree in IT, Computer Science, or equivalent experience.
• 3+ years of End User Computing or Desktop Engineering experience.
• Strong experience with Windows 10/11 administration and troubleshooting.
• Experience with endpoint management tools and Microsoft 365 ecosystem.
• Hands-on hardware troubleshooting and deployment experience.
• PowerShell scripting for automation.
• Knowledge of Active Directory / Azure AD (Entra ID) and Group Policy.
• Endpoint security best practices.

Responsibilities

• Design, deploy, and maintain endpoint solutions for Windows, macOS, and mobile devices.
• Manage device provisioning using Intune, SCCM/MECM, or Autopilot.
• Automate application deployment, patching, and updates.

Skills

Windows administration

Endpoint management

Microsoft 365

PowerShell scripting

Azure AD

Group Policy

Security best practices

ITIL familiarity

Autopilot

Education

Bachelor’s degree in IT

Tools

Microsoft Intune

SCCM / MECM

Autopilot

Citrix

Job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re a global leader in materials and solutions for advanced electronics and high-tech industries. We’re a tight-knit team motivated by new possibilities and ready for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we play a critical role in enabling faster progress for all. Learn how you can start or jumpstart your career with us.

We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment, maintenance, and support of end-user devices, operating systems, and productivity tools, ensuring a seamless and secure user experience across the organization.

The ideal candidate has strong expertise in both hardware lifecycle management (laptops, desktops, peripherals) and software deployment and support (OS, applications, endpoint management platforms).

Key Responsibilities

Endpoint Management & Deployment

• Design, deploy, and maintain endpoint solutions for Windows, macOS, and mobile devices
• Manage device provisioning using tools such as Microsoft Intune, SCCM, or Autopilot
• Automate application deployment, patching, and updates

Hardware Lifecycle Management

• Implement strategies for procurement, configuration, deployment, and decommissioning of end-user devices
• Work with vendors for escalated support when required
• Maintain asset inventory and lifecycle tracking

Application & OS Support

• Install, configure, and support enterprise applications including Microsoft 365
• Troubleshoot OS-level and application issues
• Support software packaging and distribution
• Ensure compatibility and performance across devices

Security & Compliance

• Enforce endpoint security standards
• Support vulnerability remediation efforts (e.g., CVEs, patch validation)
• Ensure devices meet corporate security and compliance policies

User Support & Experience

• Provide Tier 2/3 escalation support for complex user issues
• Analyze trends and proactively improve user experience
• Develop user documentation and support processes
• Partner with Service Desk teams to improve resolution efficiency

Automation & Continuous Improvement

• Develop scripts to automate administrative tasks
• Identify and implement process improvements
• Support migration initiatives

Qualifications

• Bachelor’s degree in IT, Computer Science, Computer Engineering, or equivalent experience
• 3+ years of experience in End User Computing or Desktop Engineering
• Strong experience with:
• Windows 10/11 administration and troubleshooting
• Endpoint management tools
• Microsoft 365 ecosystem
• Hands-on hardware troubleshooting and deployment experience
• Experience with PowerShell scripting for automation
• Solid understanding of:
• Active Directory / Azure AD (Entra ID)
• Group Policy
• Endpoint security best practices

Other Qualifications

• Experience with Autopilot and modern device management
• Familiarity with Windows, macOS, and mobile device management (iOS/Android)
• Knowledge of virtualization or VDI (e.g. Windows365, Citrix)
• Experience supporting global environments and remote users
• ITIL framework familiarity
• Relevant certifications:
• Microsoft (MD-102, Endpoint Administrator Associate)
• CompTIA A+/Network+/Security
• Key Skills
• Strong troubleshooting and root cause analysis skills
• Ability to work across both hardware and software domains
• Excellent communication and documentation skills
• Customer-focused mindset with attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Typical Tools & Technologies

• Microsoft Intune / Endpoint Manager
• SCCM / MECM
• Windows Autopilot
• Microsoft 365 (Teams, Outlook, OneDrive)
• PowerShell
• BitLocker, Defender, or equivalent security tools
• ServiceNow (or other ITSM tools)

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Join our Talent Community (https://careers.qnityelectronics.com/us/en/jointalentcommunity) to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (https://www.qnityelectronics.com/accessibility.html).

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (https://careers.qnityelectronics.com/us/en/compensation-and-benefits-final).

We use Artificial Intelligence (AI) to enhance our recruitment process.