End-to-End Telco Engineer — Satellite & Mobility

AST SpaceMobile; Lanham (MD); On-site; USD 120,000 - 180,000; Full time

Job summary

AST SpaceMobile is seeking an End-to-End Telco Engineer to ensure end-to-end service stability for satellite-to-mobile services. You will diagnose multi-domain issues across satellite, RAN, core, transport, and OSS, coordinating with NOC and Managed Services to restore services and validate flows.

Ideal candidates have 5–8 years in telecom operations, strong end-to-end architecture knowledge, and hands-on KPI/log analysis.

Qualifications

• 5–8 years of experience in telecom operations, service assurance, NOC engineering, or network troubleshooting.
• Proven experience troubleshooting cross-domain issues in mobile, satellite, or hybrid telecom environments.
• Strong understanding of end-to-end telecom architecture covering RAN, core, transport, OSS, and satellite systems.
• Hands-on experience analyzing KPIs, alarms, logs, and traces across multiple domains.
• Knowledge of signaling, session management, mobility, and service continuity concepts.

Responsibilities

• Analyze service degradation or outages across satellite, RAN, gateway, core, transport, and OSS domains.
• Assess end-to-end customer and service impact and identify cross-domain dependencies.
• Correlate alarms, KPIs, logs, and incident timelines to determine end-to-end behavior.
• Lead multi-domain troubleshooting for complex incidents.
• Identify root causes spanning multiple networks and guide corrective actions.
• Validate fixes to ensure full end-to-end restoration, not partial recovery.
• Collaborate with NOC engineers and Managed Services for triage and escalation.
• Provide updates and incident status to PSC Agents and stakeholders.
• Participate in major incident bridges, restoration reviews, and war rooms.
• Validate end-to-end service flows including attach, session, mobility, throughput.
• Ensure service performance meets SLA, KPI, and regulatory requirements.
• Support acceptance of restored services before closure.
• Contribute to RCA inputs and service improvement recommendations.
• Maintain documentation on service flows and known failure scenarios.

Skills

End-to-End Telco

NOC Engineering

Cross-domain Analysis

Incident Troubleshooting

RAN & OSS

Telecom Architecture

Education

Bachelor's degree in Telecommunications or related field

Tools

ServiceNow

Remedy

Jira Service Management

Grafana

Power BI

Job description

AST SpaceMobile is seeking an End-to-End Telco Engineer to ensure end-to-end service stability for satellite-to-mobile services. You will diagnose multi-domain issues across satellite, RAN, core, transport, and OSS, coordinating with NOC and Managed Services to restore services and validate flows.

Ideal candidates have 5–8 years in telecom operations, strong end-to-end architecture knowledge, and hands-on KPI/log analysis.