End-to-End Production Planner

Computacenter; Buffalo (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

Computacenter is seeking a Production Planner for its US Integration Center. You will own the Production Schedule, translate demand into executable plans, and drive end-to-end execution across planning, order fulfillment, and customer delivery.

You will collaborate with program management, supply chain, warehouse operations, and customer-facing teams, ensuring data accuracy and timely updates in systems like ServiceNow, SAP, and Salesforce.

Qualifications

• Strong analytical skills with a proactive, solution-oriented approach.
• Ability to manage timelines, priorities, and multiple workflows.
• Excellent verbal and written communication skills.
• Works effectively across teams and stakeholders.
• End-to-end understanding of planning, order fulfillment, and logistics.

Responsibilities

• Own and maintain the Production Schedule, ensuring accurate, real-time tracking of status, milestones, and risks.
• Build and manage project timelines, support intake, kickoff, and execution of new orders and programs.
• Execute and troubleshoot activities, including managing outbound deliveries, resolving order issues, and handling returns.
• Lead Change Request (CR) lifecycle: tracking, prioritization, approvals, and execution with cross-functional teams.
• Manage RMA processes, including vendor coordination, status tracking, and stakeholder communication.
• The controlled onboarding of new Projects and Services into the Integration Center.
• Monitor daily operations, communicate blockers, and drive resolution across teams.
• Serve as a primary point of contact for internal customers, providing updates, documentation, and configuration follow-ups.
• Track shipments, logistics activity, and operational metrics; ensure documentation accuracy and approvals.
• Maintain operational trackers and ticketing systems (e.g., ServiceNow) for visibility and accountability.

Skills

Analytical skills

Timeline management

Cross-functional collaboration

Communication (verbal & written)

Independent work

Tools

SAP

Salesforce

Job description

Computacenter is seeking a Production Planner for its US Integration Center. You will own the Production Schedule, translate demand into executable plans, and drive end-to-end execution across planning, order fulfillment, and customer delivery.

You will collaborate with program management, supply chain, warehouse operations, and customer-facing teams, ensuring data accuracy and timely updates in systems like ServiceNow, SAP, and Salesforce.