End-to-End Implementation Lead – Mortgage Tech

Apply; Northern (KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

MeridianLink is seeking an Implementation Project Manager to lead end-to-end delivery of Mortgage LOS, POS, and core banking system integration implementations for new and existing customers. You will manage project planning, customer communication, risk/escalation handling, and coordination with Implementation Analysts and cross-functional teams from kickoff through go-live and transition to support.

The role reports to the Manager of Services Program Management, drives milestones, manages

Qualifications

• Experience managing multiple complex implementations concurrently.
• Ability to manage customer expectations and communicate risks clearly.
• Strong planning, documentation, and status reporting skills.

Responsibilities

• Schedule and lead major milestone meetings with customers and internal teams.
• Create and maintain detailed project plans, milestones, and timelines (Smartsheet).
• Serve as primary customer contact across the implementation lifecycle and communicate status, risks, and next steps.

Skills

Project management

Communication

Risk management

Escalation management

Stakeholder management

Smartsheet

Job description

MeridianLink is seeking an Implementation Project Manager to lead end-to-end delivery of Mortgage LOS, POS, and core banking system integration implementations for new and existing customers. You will manage project planning, customer communication, risk/escalation handling, and coordination with Implementation Analysts and cross-functional teams from kickoff through go-live and transition to support.

The role reports to the Manager of Services Program Management, drives milestones, manages