End-to-End Freight & Sales Ops Specialist

Robinson Lumber Company, Inc.; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Robinson Lumber Company, Inc. in New Orleans seeks a Sales Operations Specialist to own the execution side of order fulfillment. You will coordinate bookings, cargo readiness, carrier communication, and shipment documentation from booking through final delivery.

No prior logistics experience is required as our established team provides one-on-one training and mentoring, with a focus on learning and adapting to AI-enabled workflows and new systems.

Qualifications

• Strong computer skills and ability to pick up new software quickly.
• Must adapt to frequent changes in tools, processes, and priorities.
• Ability to manage own priorities and shift quickly as the day demands.
• Strong project management instincts, tracking many moving parts to completion.
• Excellent written and spoken communication; proactive and clear.
• Thrives in a team environment and shares information freely.

Responsibilities

• Coordinating and booking domestic and international freight
• Managing cargo readiness, shipping schedules, and carrier communication
• Preparing and issuing shipment documentation for export and domestic orders
• Tracking multiple shipments at once and adjusting quickly when schedules or requirements change
• Keeping Sales, Order Management, and external partners informed on status, delays, and next steps
• Maintaining accurate shipment records in Salesforce and our ERP system
• Using AI tools and automated workflows to streamline documentation and tracking
• Supporting customs, compliance, and regulatory documentation requirements
• Other tasks as assigned

Skills

Computer skills

Project management

Clear communication

Team player

Detail oriented

Tools

Salesforce

ERP system

AI tools

Job description

Robinson Lumber Company, Inc. in New Orleans seeks a Sales Operations Specialist to own the execution side of order fulfillment. You will coordinate bookings, cargo readiness, carrier communication, and shipment documentation from booking through final delivery.

No prior logistics experience is required as our established team provides one-on-one training and mentoring, with a focus on learning and adapting to AI-enabled workflows and new systems.