Enchanting Toy Experience Specialist

Nordstrom, Inc.; Dallas (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. seeks a FAO Schwarz Toy Specialist to blend high-touch retail with interactive experiences. You will guide guests through personalized journeys, book appointments, and drive sales while embodying the brand's magical experience.

Key responsibilities include performing experiences, maintaining product knowledge, and managing stanch merchandising. A flexible schedule and costume persona help you delight guests across all ages.

Qualifications

• 1+ year experience in a fast-paced premium retail or experience-based environment preferred.
• Excellent communication, collaboration, and interpersonal ability.
• Ability to perform in front of a large audience or one-on-one to drive sales.
• Experience in performance, acting, music, or dance is a plus.
• Engaging and theatrical personality to captivate audiences in all environments.

Responsibilities

• Perform in-house experiences with guidelines, adding personal flair.
• Embody characters through costumes, props, scripting, and backstories.
• Engage guests using the FAO Schwarz selling vision to delight each guest.
• Build authentic connections and manage multiple guests as needed.
• Demonstrate product knowledge and highlight key items to guests.
• Showcase products with confidence to help guests explore the assortment.
• Support stock refilling and other product tasks as needed.
• Maintain store layout and respond to guest queries accurately.
• Handle POS transactions following policies and processing procedures.
• Maintain merchandising principles for floor layout and planograms.
• Wear provided uniform and keep it clean and presentable.

Skills

Experience in premium retail

Communication skills

Public speaking

Engaging and theatrical persona

Flexibility with schedule

Job description

Nordstrom, Inc. seeks a FAO Schwarz Toy Specialist to blend high-touch retail with interactive experiences. You will guide guests through personalized journeys, book appointments, and drive sales while embodying the brand's magical experience.

Key responsibilities include performing experiences, maintaining product knowledge, and managing stanch merchandising. A flexible schedule and costume persona help you delight guests across all ages.