EMT SECURITY OFFICER

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Graton Resort & Casino seeks an EMT Security Officer to respond to medical emergencies and provide EMS care until a physician takes over. The role also performs standard security duties across casino floors, public spaces, and back-of-house areas.

Candidates should maintain high integrity, teamwork, and adaptability, with strong patrol skills and a commitment to reporting incidents accurately. Shifts may require evenings or weekends as part of casino operations.

Responsibilities

• Patrol public areas, team member service areas, and grounds for Guests and Team Member safety.
• Respond to disturbances and be prepared to engage physically if necessary.
• Observe, report, and respond to suspicious or unusual situations according to policy.
• Respond to medical emergencies using EMT skills until a physician or qualified person takes over.
• Know and enforce laws, policies, and procedures; address actions posing liability.
• Assist in evacuations and protect company funds and assets.
• Complete incident reports and assist in lost-and-found processes.
• Support Guests with Self-Restriction and assume Dispatch duties as needed.

Job description

Position Summary

The EMT Security Officer position respond to all medical emergencies and provide emergency care to guests or Team Members until a physician or other qualified person assumes responsibility for the continuation of care. The position will also perform all Security Officer duties. The position performs responsibilities in accordance with all Company standards, policies and procedures.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Patrol and observe all public areas, Team Member service areas, and company grounds for the safety of Guests and Team Members.
• Respond to all disturbances. Be aware of your surroundings and prepared to become involved in a physical confrontation if necessary.
• Observe, report, and respond to all suspicious and unusual situations.in accordance with department and company policy.
• Know and enforce all applicable laws, policies, and procedures.
• Detect and address actions and hazards that may result in liability for the company.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity, utilizing EMT skills and training.
• Have thorough knowledge and perform all evacuation procedures for the property.
• Transport and protect company funds and assets.
• Conduct follow-up investigations on reports as directed.
• Complete incident reports as directed by Security Management.
• Assist in the lost and found process including receiving, logging, storing, and returning lost items.
• Facilitate and assist the Guests with the Self-Restriction process as requested.
• Assume Dispatch role, assigning Security personnel on shift to designated tasks, ensure

• Maintain a daily log of activities and incidents involving Security.
• Maintain a high level of personal integrity.
• Maintain confidentiality of all information related to company and security operations.
• Practice teamwork, support fellow Team Members, and create an energized and positive work

• Maintain grooming and uniform standards.
• Inspect and maintain all company issued equipment.
• Have knowledge of SDS booklet location for your assigned area and familiarization.
• Other job-related duties as assigned by management.
• May assume the role of Bike Security Officer on foot or in a company vehicle.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.

Non-Essential Functions

• Organizing their work area, including, but not limited to, the Security Dispatch Office, Security Podium, the Security Administration Office, and Security vehicles, keeping those work areas clean.
• Administrative tasks as assigned by management, including, but not limited to:
• Reconciliation of lost and found items after their retention period.
• Assignment, reassignment, and clearing of Team Member lockers.
• Stocking/checking inventory to Security workspaces and Medical Bags.