EMT FTO

Falck Northwest Corp; Alameda (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Falck Northwest Corp in Alameda, CA is seeking an EMT Field Training Officer to provide support, education and training to Pre-hospital care staff and to evaluate performance. The role emphasizes evaluating staff and communicating improvement solutions within remediation processes.

Responsibilities include field training, classroom instruction, policy guidance, and serving as an educational resource for field employees and management. Certification maintenance is required.

Qualifications

• Excellent communication skills with staff and management.
• Current county and company required certifications and licensures.
• Experience with EMS field operations and training.

Responsibilities

• Make recommendations to improve training and QA/QI programs.
• Communicate goals and standards through daily performance.
• Provide exemplary patient care and customer service.
• Conduct field training, education, evaluation and remediation.
• Provide classroom instruction in pre-hospital care subjects.
• Mentor employees and conduct performance evaluations.

Skills

Oral and written communication

Interpersonal skills

Policy knowledge

Geography knowledge

Education

Certifications/Licenses

Tools

Electronic record software

Job description

The EMT FTO provides Pre-hospital care staff with the support, information education and training necessary to provide high-quality Pre-hospital and inter-facility care. Field Training Officers must possess the ability to perform thorough employee evaluations. Field Training Officers are able to quickly and efficiently communicate solutions for improvement to employees in the evaluation/remediation process. Field Training Officers act as a resource to all field and management staff that has clinical, policy, or protocol questions.

Compensation: Pay rate will be +$1/Hr. to current pay rate when performing the role of FTO and $3/Hr. when performing the role after hours

Responsibilities

• Make recommendations to the Clinical Education Department to improve various aspects of the training and QA/QI programs (This may include changes in specific study materials, technology, and standard operating policies, procedures, education and training.
• Communicate company goals and standards of excellence through exemplary daily job performance, attitude, initiative, and demeanor.
• Provide exemplary patient care and customer service.
• Reinforce and uphold the goals and objectives of the new employee orientation program.
• Identify, evaluate and/or remediate individuals who are not meeting and exceeding Falck's performance standards.
• Conduct field training, education, evaluation and remediation of new and continuing employees.
• Provide classroom instruction in a variety of pre-hospital care related subjects.
• Help transitional employees to define basic skills and functions.
• Act as an educational resource for field employees and management.
• Facilitate the smooth transition for new-hire employees as well as continuing employees with expanding and/or changing job responsibilities.
• Identify risk components and take the appropriate action.
• Provide detailed paperwork on all activities.
• Assess each call situation to determine best course of action and appropriate protocol.
• Act as team leader and take responsibility for scene management as needed.
• Drive the ambulance or provide map-reading support to minimize call response time.
• Current on certifications.
• Adhere to all company policies and procedures.
• Adherence to and compliance with information systems
• Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
• Perform other duties as assigned.

Qualifications

Education/Licensing/Certification:

Current on all county and company required certifications and licensures

Experience

2 years field experience with 1 year experience in the respective operation

Knowledge and Skills

Effective oral, written, and interpersonal communication skills, proficient understanding of Falck's Policies and Procedures, various electronic record and or data tracking software as well as knowledge of Alameda County geography.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.