EMT Dispatcher

REMSA Health; Reno (NV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

401K retirement plan

Mental health clinician on staff

Holiday bonus

Company paid disability coverage

Tuition reimbursement

Life & AD&D insurance

HSA with company contribution

Employee discounts

Job summary

REMSA Health in Reno seeks an Communications Specialist (EMT Dispatcher) to answer emergency medical and fire calls, dispatch ambulances and fire resources, and guide callers with patient-care instructions. Comprehensive academy training is provided; EMT course completion within 6 months is required. Relocation assistance is available.

This full-time role includes benefits and growth opportunities. Preferred candidates have prior EMS/fire experience and current or soon-to-be EMT certification,

Qualifications

• Excellent verbal, written, and interpersonal communications skills.
• Ability to multi-task and maintain attention to detail.

Responsibilities

• Answer emergency medical and fire calls and dispatch ambulances and fire resources.
• Process calls using established protocols and give callers patient-care instructions.
• Send the closest appropriate response resource to the scene and communicate safety concerns.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Education

EMT Course

Job description

Immediate openings are available for candidates with EMT qualification.

Opportunity

As a Communications Specialist (EMT Dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.

We offer a full academy training to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course within 6 months of hire. REMSA Health has an onsite education facility where the EMT course would be completed. This is a full-time position that is eligible for benefits. We also offer relocation assistance!

Benefits

• Medical, Dental and Vision insurance (Ultra-low medical premium with free dental & vision for employee coverage)
• Company matched 401K retirement plan
• Dedicated, embedded mental health clinician who is available for all employees
• Holiday Bonus
• Company paid Short & Long Term Disability coverage
• Tuition Reimbursement
• AD&D, Life & Critical Illness insurance
• HSA option with company contribution
• Pet Insurance
• 11 company recognized holidays that includes an employee designated holiday
• High bank limit PTO plan with a self-directed cash out provision
• Gym Membership reimbursementService awards program
• Company provided Uniforms
• And more..

Requirements

• Ability to pass Criticall Exam
• Ability to type a minimum of 35 wpm
• Ability to pass EMT Entrance Exam (if no prior EMT course completion)
• Current American Heart Association BLS/CPR certification preferred
• Excellent verbal, written, and interpersonal communications skills
• Ability to multi-task, attentive to detail in various forms
• Ability to work any 12-hour shift (days, nights, weekends,and holidays)
• Upon hire, complete and pass E.M.D. Training & EMT Course (if no prior EMT course completion)