EMT Dispatcher

REMSA Health; Reno (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K retirement plan

Tuition Reimbursement

Disability coverage (Short & Long Term

Employee mental health support

Holiday bonus

HSA with company contribution

Uniforms provided

Job summary

REMSA Health in Reno, NV is seeking Communications Specialists (EMT Dispatcher) to answer emergency medical and fire calls and dispatch ambulances.

You will process calls using established protocols, provide caller instructions, and ensure safety while responders are en route. Full academy training provided; EMT course required within 6 months; relocation assistance available.

This is a full-time, benefits-eligible role; prior medical or fire experience is preferred.

Qualifications

• Excellent verbal, written, and interpersonal communications skills.
• Must be able to type at least 35 words per minute.
• Ability to multi-task and maintain attention to detail under pressure.
• Completion or enrollment in EMT course within 6 months of hire.

Responsibilities

• Answer emergency medical and fire calls and dispatch ambulances and resources.
• Process calls using established protocols and provide caller instructions.
• Communicate safety concerns to determine additional precautions or equipment as needed.
• Coordinate with responders to ensure the closest appropriate resources arrive on scene.

Skills

Verbal communication

Written communication

Interpersonal skills

Typing 35 wpm

Multi-tasking

Detail oriented

EMT knowledge

Education

EMT certification

Job description

Immediate openings are available for candidates with EMT qualification.

Opportunity

As a Communications Specialist (EMT Dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.

We offer a full academy training to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course within 6 months of hire. REMSA Health has an onsite education facility where the EMT course would be completed. This is a full-time position that is eligible for benefits. We also offer relocation assistance!

Benefits

• Medical, Dental and Vision insurance (Ultra-low medical premium with free dental & vision for employee coverage)
• Company matched 401K retirement plan
• Dedicated, embedded mental health clinician who is available for all employees
• Holiday Bonus
• Company paid Short & Long Term Disability coverage
• Tuition Reimbursement
• AD&D, Life & Critical Illness insurance
• HSA option with company contribution
• Pet Insurance
• 11 company recognized holidays that includes an employee designated holiday
• High bank limit PTO plan with a self-directed cash out provision
• Gym Membership reimbursement
• Service awards program
• Company provided Uniforms
• And more..

• Ability to pass Criticall Exam
• Ability to type a minimum of 35 wpm
• Ability to pass EMT Entrance Exam (if no prior EMT course completion)
• Current American Heart Association BLS/CPR certification preferred
• Excellent verbal, written, and interpersonal communications skills
• Ability to multi-task, attentive to detail in various forms
• Ability to work any 12-hour shift (days, nights, weekends,and holidays)
• Upon hire, complete and pass E.M.D. Training & EMT Course (if no prior EMT course completion)