EMT-B - Urgent Care

convenientmd; Newburyport (MA); On-site; USD 24,796 - 38,572; Full time

Job summary

ConvenientMD in Newburyport, MA is seeking a dedicated EMT-B to join our urgent care team, delivering high quality patient care across New England. You will triage patients, take vital signs, assist with minor procedures, document care in EHRs, and collaborate with clinicians to ensure smooth operations and positive patient outcomes.

Must have EMT-B and BLS certification; flexibility to work 12-hour shifts and travel between locations within one hour; strong communication and teamwork are

Qualifications

• Requires a National EMT-B certification and valid BLS.
• High school diploma or GED required; completion of an EMT-B program.

Responsibilities

• Triage patients and take vital signs; assist with minor procedures.
• Explain medications and follow-up care; provide patient education.
• Document patient information accurately in EHRs and maintain HIPAA compliance.
• Collaborate with clinicians to coordinate discharge and aftercare as needed.

Skills

EMT-B Certification

BLS Certification

Patient communication

EHR/documentation

MS Office/related software

Education

High school diploma or GED

EMT-B training program

Tools

Experity

MS Office

Electronic Health Records

Job description

At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England.

The Opportunity

ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high‑quality patient care. In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients' lives. If you're a skilled and compassionate EMT ready to take your career to the next level in a fast‑paced urgent care setting, we encourage you to apply!

Your Impact

Patient Interaction:

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.

Clinical Responsibilities:

• Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.

Collaboration with Clinical Team:

• Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new team clinic members.

Required Availability

Must be able to work 12‑hour shifts in consecutive and/or non‑consecutive days:

• For full‑time: three 12‑hour shifts a week with at least four shifts a month on a Saturday or Sunday.
• For part‑time: two 12‑hour shifts per week with at least two shifts a month on a Saturday or Sunday.
• For per diem: four 12‑hour shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, holidays.
• Must be able to work at a minimum of three other ConvenientMD locations within a one‑hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one‑hour commute.

Who You Are

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one year as an EMT.
• BLS certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

Bonus Qualifications

• 1‑2 years of patient triage experience in an urgent care or emergency department preferred.

Pay Transparency

ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including location, years of relevant experience, current market conditions, and budget considerations.