EMT

LOUISIANA DOWNS INVESTMENT COMPANY; Bossier City (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

LOUISIANA DOWNS INVESTMENT COMPANY seeks a Security EMT to protect guests and staff and provide emergency medical assistance. The role includes directing guests, escorting as needed, and coordinating with authorities.

You will respond to medical emergencies, complete incident reports, and maintain safety standards across the property. Strong written skills and English proficiency are essential.

Qualifications

• Certified EMT by the State of Louisiana.
• Valid Louisiana driver’s license with no DUI or suspensions in the last 3 years.
• High school diploma or equivalent and 2 years of guest contact experience.
• Must be able to prepare effective written reports.
• Must be able to read, write, speak and understand English.
• Must obtain Alcohol Awareness, First Aid and CPR certifications.

Responsibilities

• Protects the safety and well-being of guests and employees.
• Gives directions and escorts customers as needed.
• Assists civil and law enforcement authorities including court testimony.
• Provides first aid and CPR as necessary.
• Patrols property to identify safety hazards and security breaches.
• Investigates and documents incidents per policy.
• Writes detailed descriptions of people and incidents for lost and found.
• Enforces company policies and procedures.
• Meets attendance guidelines and works any shift.
• Emergency medical responder for gaming sessions.

Skills

Customer service

Written reports

English proficiency

Crisis management

Teamwork

Education

EMT certification (Louisiana)

Louisiana driver’s license

High school diploma or equivalent

Job description

Description

JOB SUMMARY:

Protects company assets and provides a safe environment for our employees and guests. Provided emergency medical assistance when necessary.

ESSENTIAL JOB FUNCTIONS:

• Responsible for the safety and well being of guests and fellow employees.
• Gives directions and provides escort to customers in need.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security.
• Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• EMT must be present for each gaming session.
• Primary first responder to all medical emergencies for guest and employee injuries and illnesses.
• Provides emergency medical/multi-media first aid and determines requirements for emergency treatment off-property.

Requirements

GENERAL REQUIREMENTS:

• Currently certified/license as an EMT by the State of Louisiana.
• Must have valid Louisiana Driver’s License with no DUI’s or Suspensions within the last three (3) years.
• High school diploma or equivalent and two (2) years’ experience in a position with direct guest contact required.
• Must be able to prepare effective written reports.
• Two (2) years police, military police, or casino security experience preferred.
• Must possess excellent customer and employee relations skills.
• Must be able to obtain Alcohol Awareness, First Aid and CPR certifications.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must be able to read, write, speak and understand English.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to physically restrain adults who weight more than 200 pounds.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds.
• Must be able to push or pull up to 150 pounds.
• Must be able to make rational decisions when handling guest and employee issues.
• Must be able to see and remember the specific details of incidents and persons.
• Must be able to give court testimony when necessary and write detailed reports.
• Responds to visual and aural cues.
• Must present a well groomed appearance.

WORK ENVIRONMENT:

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.