EMS Systems Administrative Technician

Sacramento Metropolitan Fire District; Mather (CA); On-site; USD 62,000 - 75,000; Full time

Job summary

Sacramento Metropolitan Fire District is seeking an Administrative (EMS Systems) Technician in Rancho Cordova, CA. The role focuses on maintaining the EMS ePCR data, ensuring accuracy, and supporting billing exports.

The position requires handling quality checks and coordinating with EMS crews to resolve discrepancies. Responsibilities include data extraction, updates to EMS databases, and monitoring credential renewals.

Qualifications

• High school diploma or GED required.
• Minimum of 12 college units completed.
• Two years of administrative/EMS systems experience preferred.

Responsibilities

• Maintain data within the ePCR system to ensure accuracy and integrity.
• Review completed ePCRs for accuracy and completeness for billing export.
• Conduct quality improvement reviews and coordinate with EMS crews for corrections.
• Identify quality issues and refer to CQI Manager for review and action.
• Extract, import, and export data across EMS-related information systems.
• Monitor data quality and integrity regularly.
• Maintain employee profiles in ImageTrend, SCEMSA, and EMS databases.
• Track licenses and certifications for District personnel; keep records current.
• Process patient complaints, grievances, and financial hardship requests.
• Process miscellaneous employee expense reimbursements per procedures.
• Communicate with EMS personnel and staff to resolve discrepancies.

Skills

Data management

Quality assurance

Data extraction

Administrative support

Communication

Education

High school diploma or GED

12 college units

Associates Degree

Bachelors Degree

Tools

ImageTrend

EMS databases

Job description

Sacramento Metropolitan Fire District is seeking an Administrative (EMS Systems) Technician in Rancho Cordova, CA. The role focuses on maintaining the EMS ePCR data, ensuring accuracy, and supporting billing exports.

The position requires handling quality checks and coordinating with EMS crews to resolve discrepancies. Responsibilities include data extraction, updates to EMS databases, and monitoring credential renewals.