EMS Support Analyst

Cleco Corporate Holdings LLC

Pineville (LA)

On-site

USD 85,000 - 120,000

Full time

14 days+

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Job summary

Cleco Corporate Holdings LLC is seeking an EMS Analyst II to develop and integrate solutions for the CLECO Energy Management System and peripheral systems. You will coordinate software activities, administer databases, and work with vendor upgrades while ensuring CIP/SOX compliance.

The role requires a Bachelor’s degree in CS/Math/EE and 3-5+ years’ experience, with strong EMS architecture knowledge and project coordination skills.

Qualifications

Bachelor's degree in Computer Science, Math or Electrical Engineering.
3-5+ years of related experience in energy/utility or equivalent field.
Strong knowledge of EMS architecture and CIS/SCADA related systems.
Experience with project management and coordinating software activities.

Responsibilities

Champions a culture of transparency, integrity, safety, and operational excellence.
Assists and coordinates as a technical resource on software activities at application/OS level and collaborates with operators and analysts to model EMS solutions.
Assists internal/external customers in defining and implementing applications for business needs and recommending complex solutions.
Supports implementation, testing, and documentation plans for EMS and related applications.
Manages software modifications, upgrades, and CIP/SOX compliance.
Performs security monitoring and cyber security incident response.
Investigates cyber threats and maintains system availability.
Records problems, sets priorities, and directs resolution efforts.
Develops knowledge of system applications, networks, and databases.
Keeps up to date with new technology and EMS improvements for business needs.
Completes moderately complex processes with CIP policy understanding.

Skills

Bachelor's degree in CS/Math/EE

3-5+ years experience

EMS architecture

Project management

Cyber security awareness

Team player

Programming/Python/C

Education

Bachelor's degree in Computer Science, Math or Electrical Engineering

Tools

MS SQL

PostgreSQL

EDNA

Real-time EMS database

Job description

At Cleco, we're not just poweringlives-we're powering a cleaner, smarter future for Louisiana.With bold investments in innovativeenergysolutions, we're transforminghow we power ourcommunities: smarter, cleaner, and more sustainable.This is a long-term commitmentto our people and our communities because our future-and the future of generations to come-depends on it. If you're ready to make an impact where it matters most, join us at Cleco-where we're Energizing Your Tomorrow.

The EMS Analyst II is an experienced professional that develops and integrates a broad range of solutions regarding the CLECO Energy Management System (EMS) and associated peripheral systems. Assists in coordinating software activities associated with the EMS including application changes, application database (DB) administration, vendor system upgrades, software revisions, and the definition/implementation of new products. Performs all work with a positive impact toward all North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) standards.

Key Responsibilities

Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence.
Assists and coordinates role as a technical resource on all software activities including changes at the application or operating system level as well as programming/development of new applications. Interacts with transmission operators, settlements, and power flow analysts in order to best model EMS applications to a strong customer valued solution.
Assists internal and external customers to aid in defining and implementing applications for business needs as well as recommending solutions to complex technical problems.
Assists in implementation, testing, and documentation plans for new software applications including the EMS, Historical database system, and various applications used to support Operations which may require programming and/or database changes and development.
Supports all aspects of software modifications including application changes, vendor software release upgrades, operating system patches and database patch updates while ensuring compliance with NERC CIP Standards and Sarbanes Oxley.
Performs security monitoring and incident response of cyber security events for proper determination of being considered a cybersecurity event.
Investigates new cyber threats and vulnerabilities with the potential to impact the monitored environment.
Actively records system problems, helps establish priority, directs and/or performs work for their resolution while maintaining availability benchmarks.
Develops and maintains a broad knowledge of all system applications and subsystems, network topology, programming languages and databases.
Researches and keeps up to date with new technology and recommends solutions for business processes including upgrades to the business critical EMS system as well as applications necessary to meet business needs of customers.
Completes specialized or moderately complex processes or activities, requiring some interpretation of practices, and an understanding of CIP policies and programs.

Qualifications

Required Education, Skills & Experience

Bachelor's degree in Computer Science, Math or Electrical Engineering
3-5+ years of related experience
Strong business acumen pertaining to the Utility industry
Strong knowledge of leading practices for EMS architecture
Strong planning and project management skills
Willingness and ability to learn new technologies on the job
Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner
Knowledge of cyber security, enterprise networks and processes.
Program or support supervisory control, near real-time data acquisition (SCADA), generation control, alarm processing, block load shed, switch order management, trending, power flow analysis, Inter-Control Center Communications Protocol (ICCP)/Distributed Network Protocol (DNP) communications, C / Python coding, display building, and EMS database administration (MS SQL, PostgreSQL, PI, EDNA, real-time EMS database)