EMS Regional Supervisor

Adult Correction; États-Unis; Sur place; USD 53 000 - 92 000; Plein temps

Résumé du poste

The North Carolina Department of Health and Human Services (DHHS) Office of Emergency Medical Services is seeking an Emergency Medical Regional Supervisor to lead regional EMS operations, ensure regulatory compliance, and coordinate licensing and inspections across North Carolina.

This role requires strong supervisory skills and the ability to collaborate with county and tribal EMS stakeholders to strengthen EMS and trauma services statewide.

Qualifications

• EMS systems knowledge and operations to support regulatory compliance and system improvement.
• Understanding diverse communities' healthcare needs to support EMS planning and resource coordination.
• Experience leading project development, analysis, and evaluation to achieve goals.
• Familiarity with federal assistance programs and regulatory guidance related to EMS.

Responsabilités

• Supervise regional EMS field staff with leadership, guidance and performance management.
• Oversee inspections, audits, investigations, and monitoring for regulatory adherence.
• Coordinate licensing, credentialing, and certification for EMS agencies and personnel.
• Lead statewide Systems workgroup and guide EMS system development and coordination.
• Collaborate with county and tribal EMS administrators on compliance and technical consultation.
• Review data to identify trends and recommend program improvements.
• Support emergency preparedness and disaster response through resource coordination.

Connaissances

EMS systems knowledge

Regulatory compliance

Leadership

Project management

Description du poste

Agency

Dept of Health and Human Services

Division

Health Service Regulation

Job Classification Title

Emergency Medical Regional Supervisor (NS)

Position Number

60053878

Grade

NC14

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

Join the North Carolina Office of Emergency Medical Services and play a vital role in supporting the emergency medical systems that serve communities across North Carolina. At NCOEMS, you'll contribute to a mission-driven team dedicated to strengthening EMS and trauma services through collaboration, regulatory excellence, and statewide technical support that helps save lives every day.

The EMS Regional Supervisor provides leadership and oversight for regional emergency medical services (EMS) operations within the North Carolina Office of Emergency Medical Services (NCOEMS). This position supervises regional field staff and coordinates activities related to inspections, compliance audits, licensing, credentialing, and technical assistance to ensure adherence to applicable laws, rules, and standards governing EMS systems and providers.

The Supervisor position serves as the statewide lead for NCOEMS Systems activities, partnering with county and tribal EMS system administrators to support regulatory compliance, system development, and operational effectiveness. Through collaboration, consultation, and strategic leadership, the EMS Regional Supervisor strengthens emergency medical and trauma services and supports statewide emergency preparedness and response efforts.

Key Duties Include:

• Supervise and direct regional EMS field staff, providing leadership, guidance, performance management, and operational oversight to ensure the effective delivery of NCOEMS programs and services.
• Oversee regional inspections, compliance audits, investigations, and monitoring activities to evaluate adherence to state and local EMS regulatory requirements.
• Coordinate licensing, credentialing, and certification activities for EMS agencies, systems, and personnel in accordance with established laws, rules, and policies.
• Lead the statewide NCOEMS Systems workgroup and provide direction for initiatives that support the development, coordination, and improvement of EMS systems across North Carolina.
• Collaborate with county and tribal EMS system administrators to address compliance issues, interpret regulatory requirements, and provide technical assistance and consultation.
• Review operational, regulatory, and performance data to identify trends, assess system effectiveness, and develop recommendations for program and service improvements.
• Support emergency preparedness, disaster response, and recovery efforts by coordinating resources, providing technical expertise, and participating in emergency operations activities.
• Represent NCOEMS on statewide committees, workgroups, professional associations, and stakeholder meetings to advance EMS and trauma system priorities.
• Develop and maintain effective partnerships with local governments, EMS agencies, healthcare organizations, tribal entities, and other stakeholders to strengthen emergency medical services delivery.
• Plan, coordinate, and participate in special projects, events, and statewide initiatives, including support for EMS education, outreach activities, and the annual North Carolina Rescue Association Basic Life Support Competition.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $52,592.00 - $92,036.00

Recruitment Range: $52,592.00 - $88,000.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience applying knowledge of Emergency Medical Services (EMS) systems, programs, and operations to support regulatory compliance, program administration, and system improvement initiatives.
• Utilized knowledge of the economic, social, and healthcare needs of diverse communities to support EMS system planning, resource coordination, and service delivery improvements.
• Led project development, analysis, implementation, and evaluation efforts to support organizational goals, assess program effectiveness, and improve operational outcomes.
• Interpreted and applied federal assistance program requirements, funding opportunities, and regulatory guidance related to EMS systems, services, and emergency response operations.

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